Customer Service

6 days ago

Ormeau, Australia Megasealed Bathrooms Full time

Megasealed Bathrooms & Balconies, is an Australian market leader, pioneering unique guaranteed solutions to stop leaking showers and balconies without the unnecessary cost, time or fuss of removing tiles. Megasealed provides professional services to private and commercial properties. Megasealed is proudly industry recognised and a current member of the Franchise Council of Australia.

Our business is experiencing growth and we are on the hunt for our next Customer Service / Administrative team member superstar.

The role is Full-Time Monday to Friday 8.00 - 4.30pm and based in our head office in Ormeau, with 2 week Christmas shutdown.

**Overview Of Role**
- Scheduling of Quotes for our consultants - Liaising with the home owner, Real Estates & Tenants.
- Data entry of quotes and sending to our account & COD clients
- Scheduling of Jobs for our technicians for works to be carried out
- CRM Management - Data Entry
- Invoicing of Jobs
- Processing of payments from clients
- Accounts Receivable / Payable
- General Customer Service
- General Office / Admin Duties

**What we're looking for**
- Able to work autonomously and in a small team environment
- Must have experience working with CRM systems - preferable using SIMPRO
- Able to deal with a fast paced environment
- Must be able to multi task
- Adaptability to change in the work place
- High attention to detail
- Exceptional time management skills
- Strong communication and interpersonal skills
- Able to demonstrate professionalism

**Salary**: $50,000.00 - $60,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ormeau, QLD 4208: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Microsoft Office: 1 year (preferred)
- Administration: 1 year (preferred)
- Customer service: 1 year (preferred)
- CRM software: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: One location

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