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Customer Service Supervisor

2 weeks ago

Ormeau, Australia JELD-WEN Full time

**Trend Windows and Doors **is one of Australia's largest window manufacturers who have secured a reputation for quality, innovation and design for more than 50 years. Trend Windows and Doors is part of the JELD-WEN family, which includes iconic brands Corinthian Doors, Stegbar Windows & Doors, Aneeta Window Systems, Regency Shower Screens & Robes, A&L Windows, and Breezway louvres.

**Your Opportunity**

This is a great opportunity for an energetic and confident Customer Service Supervisor to join our professional, down-to-earth, and friendly team at Ormeau. You will thrive on providing an exceptional level of service to our customers.

**Your Responsibilities**
- Manage 4 direct reports
- Strengthen customer loyalty by providing high quality experiences
- Plan and coordinate office and service resources
- Ensure all daily planned service & installation requirements are actioned
- Manage timely warranty resolutions and provision of after sales service
- Site Service related Purchasing, Procurement and Inventory Management

**Your Skills & Attributes**:

- A desire to provide excellent customer service
- Solutions thinker, good problem-solving skills
- Excellent communication skills
- High attention to detail and accuracy
- Good computer literacy with fast and accurate keyboard skills
- Intermediate skills with MS Office Suite
- Great at building relationships

**What's On Offer**
- On-site secure parking
- A competitive remuneration package
- Ongoing training and career development
- Generous discounts on our extensive range of JELD-WEN products
- Ability to schedule leave every year at Christmas
- Your birthday off every year

**Your Next Steps**

Agencies will only be engaged if required. Please do not contact us or send applicants to us unless requested by the Talent Acquisition Team.

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