Customer Service Specialist

2 weeks ago


Ormeau, Queensland, Australia efm Full time $65,000 - $70,000 per year

Competitive Salary: $65,000 - $70,000 + Super + Bonus

At the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain solutions.

As an independent service provider, we create tailored transport and warehousing solutions using a single technology platform and a dedicated Account Management team. Backed by 200+ industry experts, our people, technology, and innovation set us above from the competition.

Requirements

As a Customer Service Specialist (Internal Account Manager) based out of our Ormeau office, you will be responsible for:

  • Supporting and managing of the day-to-day movement of freight within your portfolio
  • Providing valuable insights into the movement of customer freight and potential issues to Major Account Managers to support the delivery of the best logistics experience
  • Reviewing and reporting on daily freight movements
  • Resolving enquiries in a way that provides a no better experience
  • Escalating priority issues when required relating to all aspects of your accounts
  • Building solid long-term relationships with your dedicated account portfolio across a broad range of industries and national transport providers

To find out more about the role from our Customer Service team members, follow this link -

What we're looking for:

  • Tertiary qualification or 2+ years experience in Customer Service
  • Strong written and verbal communication, and problem-solving skills
  • Sound computer knowledge including experience with Microsoft Office Suite
  • Resilience, passion and ability to work at pace and under pressure
  • A high level of motivation and energy with a strong focus on achieving outstanding customer experience results
Benefits

These benefits include:

  • Strong focus on regular and ongoing professional development training, enhancing skills and career progression
  • A dynamic and empowering culture, where we challenge each other to do it better
  • An opportunity to be part of an industry leader
  • Modern office space and technology
  • Company functions and team building activities
  • Partner with a leading Australian charity, volunteering time to make a difference to the lives of children with cancer

How to apply

If this sounds like you, please send your CV via the link below. We are looking forward to hearing from you



  • Ormeau, Queensland, Australia efm Full time $70,000 - $85,000 per year

    Competitive Salary: $65,000 - $70,000 + Super + BonusAt the heart of our service offering are our people and our promise to deliver a no better logistics experience. efm Logistics is leading as the largest 4PL provider in Australia & NZ, meaning we do much more than just ship goods. We design, build, manage and provide integrated, optimised supply chain...


  • Ormeau, Queensland, Australia Top Cut Foods Full time $104,000 - $130,878 per year

    Top Cut Foods is one of Australia's leading meat suppliers, with several locations across Australia & Asia. We supply a wide variety of protein products to large hotel chains, well-renowned restaurants and sporting stadiums. A Full-time position has now become available for an exceptional Customer Service Officer to join our dynamic team, located at the head...


  • Ormeau, Queensland, Australia Air Liquide Healthcare Full time $40,000 - $60,000 per year

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.The successful applicant will be working with a supportive and friendly team and speaking with our valued customers every day. Inbound...

  • Delivery Driver

    5 days ago


    Ormeau, Queensland, Australia B&E Poultry(Queensland) Pty Ltd Full time $45,000 - $60,000 per year

    About us:B&E Foods is a family-owned food service distributor with over 7 factories across Australia. We are a boning specialist and a respected wholesaler of quality food products. In SEQ, we deliver to customers in Brisbane, Gold Coast, Sunshine Coast, Toowoomba and North NSW.To be successful in this role, you must:Preferably be able to work from Monday to...


  • Ormeau, Queensland, Australia Godden Food Group Full time $45,000 - $60,000 per year

    About usGodden Food Group is a fast paced, family owned and operated broad-line foodservice supplier specialising in the storage and distribution of food products to some of the best Pubs, Clubs, Cafes & Restaurants in SEQ. Our state of the art operation services the Gold Coast, Northern Rivers, Brisbane & Sunshine Coast. GFG has built an industry-leading...


  • Ormeau, Queensland, Australia Air Liquide Healthcare Full time $90,000 - $120,000 per year

    Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.Reporting to the State Manager – Queensland, the main purpose of this role is to grow the Sleep Solutions business across all of the Air...

  • SMSF Accountant

    2 weeks ago


    Ormeau, Queensland, Australia Aquila Super Full time $90,000 - $120,000 per year

    Join one of Australia's leading specialist Self-Managed Super Fund (SMSF) service providersAquila Super is seeking an SMSF accountant/auditor to join our friendly SMSF audit team full-time in our brand-new Gold Coast office, conveniently located in Ormeau - just seconds off the highway.As a highly professional Chartered Accounting practice with over 25...


  • Ormeau, Queensland, Australia Orbit Homes Qld Full time $90,000 - $120,000 per year

    Orbit Homes, a leading residential builder on the East Coast currently has a fantastic opportunity to join our growing team. We only employ those who share our core values, along with our passion for delivering outstanding quality homes and great customer service.We build every home as we would build for our family.Located in Ormeau - Queensland, we have an...


  • Ormeau, Queensland, Australia OTR Full time $45,000 - $60,000 per year

    Req #957Reddy Express Ormeau, Ormeau, Queensland, AustraliaShareJob descriptionPosted Thursday, 10 July 2025, 9:30 amReddy Express Ormeau - Customer Service RepresentativeOTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in...

  • Experienced Florist

    23 hours ago


    Ormeau, Queensland, Australia Creative JAZ Pty Ltd Full time $60,000 - $80,000 per year

    Location: Ormeau Town Centre (near Chemist Warehouse)Hours: Tuesday to Friday 8:30am – 4:00pm & Saturdays 8:30am – 12:00pmEmployment Type: Permanent Part-TimeCreative JAZ is a Gold Coast–based creative collective transforming spaces through florals, events, and activations. As part of this growing brand, Ormeau Florist is our retail store — a...