Administration Officer

Community Living Options (CLO) is a leading NDIS registered disability service provider.

We are a values-focused organisation, who put the people we support first. Established in 1982 by a group of local parents who wanted respite and accommodation for their adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

**Administration Officer**
Are you a highly organised, detail-oriented professional with a proactive mindset who thrives in a dynamic environment? We are seeking a dedicated **Administration Officer**to provide vital support and ensure the seamless operation of our organisation. This role plays a key part in driving efficiency, embracing change, fostering inclusivity, and supporting our operational team.

**Key Responsibilities**:

- **Front Desk & Customer Service**:Manage reception, provide a welcoming experience for visitors, and handle telephone inquiries with professionalism and efficiency.
- **Procurement**:The Administrative Officer will oversee procurement and purchasing activities, managing online orders, processing purchase orders, and ensuring accurate reconciliation.
- **Operational Assistance**:Provide essential support to the team in a fast-paced environment, demonstrating flexibility and adaptability in response to evolving needs.
- **Records & Compliance**:Maintain accurate and confidential records in alignment with regulatory requirements, ensuring streamlined document retrieval and compliance.
- **Technology & Systems**:Utilise key software tools such as MYOB, Office 365, Excel, Canva, CMS, SharePoint, and Teams to enhance and streamline administrative processes.

**About You**:

- A proactive mindset with a strong ability to embrace change and navigate challenges with confidence.
- Proven experience in administrative roles, preferably within the disability or community services sector.
- Excellent organisational skills with strong attention to detail.
- Ability to work collaboratively within a dynamic team environment.
- Proficiency in relevant software systems to support daily operations.

**Why Join Us?**
- Be part of a supportive and forward-thinking team committed to making a meaningful impact.
- Work in an inclusive, adaptable environment that values efficiency and innovation.
- Contribute to a purpose-driven organisation while growing your professional skills.

**To be Successful**
- Previous experience in an administrative or reception role.
- High level of customer service and telephone manner.
- Excellent administrative and IT skills Ability to demonstrate active listening.
- Maintain high level of confidentiality.
- Engages professionally and positivity in CLO’s performance systems.
- Flexible approach to working structure, including hours and locations.
- Exceptional communication skills with meticulous attention to detail.
- Ability to work effectively with a high diverse range of people.

**Qualifications and Essential Licences**
- Current Drivers Licence
- NDIS Worker Screening Check or willing to obtain
- Working with Children Check or willing to obtain
- Tertiary qualification in Business Administration or equivalent.
- Must satisfy all Visa requirements to work in Australia

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

**Joining CLO, you will be provided with**:

- Supportive and inclusive team environment
- Ongoing training and development support
- Salary Packaging benefits (up to $15,899 p.a tax-free)
- Position with purpose whereby you will be making a difference.
- Discounted Gym Memberships
- Discounted Health Insurance

**Our Values**
- **Trust**: We are open and honest. We act with integrity.
- **Kindness**: We support each other, we are compassionate.
- **Inclusion**: Embracing value in diversity and breaking down the barriers.
- **Learning**: In learning we will grow
- **Connection**: We work together to achieve our goals