Customer Service Representative

2 weeks ago

Edwardstown, Australia THE SHANN GROUP Full time $45,000 - $60,000 per year

Customer Service Representative

THE SHANN GROUP

Edwardstown, Adelaide SA

Client & Sales Administration (Outstanding Career/Development Opportunity)

Full time

  • Potential to build your career in Sales
  • Provide great service to our customers.
  • Immediate start with iconic Australian owned family business.
  • Make it yours and develop your career with an iconic company

The Shann Group

The Shann Group is a market leading Australasian distributor of a diverse range of products and fabrics, including premium and technical textiles, furniture components, window fabrics and digital print media, selling across a number of industries. We are a 65+ year old family owned and run national business, with offices and warehouses across Australia and New Zealand.

We are seeking an onsite Customer Service Representative to join our Adelaide team, in a well-established business. This position comes with the opportunity to develop your skills in Sales with the potential to move into a Sales Representative position as you progress through our company.

You will be responsible for customer service functions as well as general office administration duties, on a full-time basis. Hours of work are 8:30am – 4.30pm, Monday to Friday, reporting to the Branch Manager.

Responsibilities include:

  • Be our frontline customer service representative with excellent verbal and written communication skills.
  • Proactive approach with our customers and using initiative to problem-solve situations.
  • Be tech savvy with proficient skills in Microsoft Office and ERP/Sage System
  • Provide high quality administrative services that enable our staff and office to function effectively.
  • Maintain and manage customer information with confidentiality, accuracy, and integrity.
  • Provide accurate and timely accounts receivable services including taking payments and issuing receipts and invoices.
  • Be a team player who is also able to work independently to deliver excellent customer service

Key skills and abilities:

  • Eager to learn with a focus on building a future career in Sales
  • Microsoft Office Skills (Word, Excel and Outlook)
  • Must be reliable with a good work ethic.
  • Ability to work independently.
  • Good attention to detail.
  • Exceptional customer service and communication skills.
  • Current driver's license and own transport is essential.

If you are passionate about joining a strong iconic Australian business with a secure full-time career with outstanding development potential and this opportunity resonates with you, then why wait? Apply now. Applications will be screened daily for immediate start

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