Clinical Administrator

Community Living Options (CLO) is a leading NDIS registered disability service provider.

We are a values-focused organisation, who put the people we support first. Established in 1982 by a group of local parents who wanted respite and accommodation for their adult children, we have expanded exponentially because our participants love our services.

At Community Living Options we are dedicated to providing an inclusive environment where people are valued and supported. We welcome applicants with lived experience, all abilities, cultural background, gender, sexuality, age and spirituality.

**About the Role**

An exciting opportunity is available to join our Clinical Team as a Clinical Administrator. This role is central to supporting the Positive Behaviour Support team and ensuring smooth day-to-day operations. You will be the first point of contact for referrals, provide high-level customer service, and support the team with administrative tasks, documentation and compliance.

You will be working in a dynamic and supportive enviroment where your contribution helps us deliver high quality services to participants, families, and staff.

**About You**

You are a proactive and organised individual who thrives in a team environment. You bring a high level of initiative, attention to details, and a warm, professional approach to customer service. You are confident using Microsoft Office and other systems, and you enjoy supporting others to achieve organisational goals.

You are flexible, adaptable, and passionate about making a difference in the disability sector. You are someone who values inclusion, connection and continuous learning.

**Key Responsibilities**

- Provide administrative support to the PBS team, including intake, documentation and project work.
- Maintain visibility at the clinical administrator desk to greet visitors.
- Assist with participant surveys and feedback.
- Support the facilitation of forms and team meetings.
- Upload plans into the Quality and Safeguarding Commission Portal.
- Supporting Practitioners in compliance with QSC obligations.
- Supporting management of an online Client Management System.

- Tertiary qualifications in relevant field or significant experience in a similar role (e.g. Business Management, Developmental Education, Psychology, Mental Health or equivalent)
- Current NDIS Worker Screening Check.
- Current Working with Children Check.
- Current Drivers Licence.
- Strong IT skills including Microsoft Office and SharePoint

**Other Requirements**

- Ability to work autonomously and as part of a team.
- Exceptional communication skills and attention to detail.
- Commitment to confidentiality and professional standards
- Interest in progressing a career in Positive Behaviour Support.

**The Offer**

To help you feel confident and supported, you will receive full training with the team. You will be joining a values-driven organisation where your work has purpose and impact.

**Joining CLO, you will be provided with**:

- Supportive and inclusive team environment

- Ongoing training and development support

- Salary Packaging benefits (up to $15,899 p.a tax-free)

- Position with purpose whereby you will be making a difference.

- Discounted Gym Memberships

- Discounted Health Insurance

**Our Values**

- **Trust**: We are open and honest. We act with integrity.

- **Kindness**: We support each other, we are compassionate.

- **Inclusion**: Embracing value in diversity and breaking down the barriers.

- **Learning**: In learning we will grow

- **Connection**: We work together to achieve our goals