Operations Coordinator

1 week ago

Notting Hill, Australia St John Ambulance Australia (Victoria) Full time

Room to grow and develop a long-term career
- Deliver high quality administration to a broad audience
- Full-Time position available.

Operations Coordinator

The Operations Coordinator is responsible for the coordination and delivery of key administrative functions that support Transport Services to deliver high quality, safe and effective care and transport to the Victorian community. This role consistently delivers on customer (external) and staff (internal) requirements. Working closely with the Operations Manager, Scheduling Coordinator, Communications team, and internal support departments to deliver accurate and timely information which is critical to service delivery and effective staff support.

**About you**
- You will.._
- Be responsible for creation of daily resource line ups for AV and internal SJA Transport use.
- Be responsible for key reporting requirements and information provision for contractual requirements with/for customers.
- Maintain current staff availability list to assist with short filling of shifts required to meet contractual agreement with customers
- Actively recommend improvements to role and services provided
- Be a self-starter who takes responsibility for managing tasks and proactively escalating queries arising for discussion and resolution.
- Coordinate incident reporting and ensures appropriate internal escalation requirements with/for customers
- Coordinate staff access to information systems used by Transport
- Maintain documentation of procedures and processes to meet Quality Management systems requirements
- Coordinates induction and staff exit processes (paperwork, system access and uniforms)
- Part of Transport Services Occupational Health & Safety Committee
- Play an ongoing role in support of a zero-harm working environment culture
- Ensure full compliance with organisational policies and procedure

***

**Interested in joining our team?**

We would really value you taking some time to send us an up-to-date resume with a cover letter. Your cover letter statement should include how your experience, abilities, knowledge and personal qualities would enable you to be a positive contributor to our team.

**Our commitments**

Our commitment to Diversity

Our commitment to Child Safety

As an organisation that regularly works with children, we at St John believe that all children have the right to be emotionally and physically safe at all times, and to be treated with dignity and respect, free from emotional, psychological and physical danger, abuse and neglect. St John is committed to identifying, mitigating and managing risk to children through a preventative and risk management approach.

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