Administration Officer

**About the opportunity**

John Fawkner Private Hospital is seeking an experienced Administration Officer to join our team on a part-time basis. You will play a key role working within our supportive team to ensure our patients have a positive experience during their care.

**About us**

John Fawkner Private Hospital is a fully accredited 186-bed acute care facility providing a comprehensive range of surgical, medical, cancer and critical care services. Equipped with advanced medical, surgical and diagnostic technology, John Fawkner Private is focused on meeting the growing healthcare needs of patients in our local community and surrounding regions.

The Hospital has an established reputation as a leading healthcare provider, achieving recognition in many specialties throughout the years. Specialising in Cardiology, Orthopaedics, General Surgery and Cancer, the Hospital provides a comprehensive range of onsite medical and surgical services and delivering the highest standard in all areas of health care.

As the largest private hospital with the only private 24 hr. Emergency Department and Critical Care unit in northwestern Melbourne, John Fawkner Private works with highly skilled visiting specialists who offer subspecialty expertise.

John Fawkner Private Hospital has a long-established tradition for providing quality healthcare to our local community, the veteran community and patients travelling from regional northwest Victoria.

**As an administration officer your responsibilities will include**:

- Handle various administrative tasks including:
- Manage a busy reception desk
- Meeting and greeting patients/guests
- Answer and redirect calls
- Managing patient appointments - setting, confirming, and rescheduling
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate record management
- Patient billing and receipting
- Perform clerical tasks including data entry and filing

**Essential Criteria**:

- Authority to Work in Australia
- Minimum 1 year of medical administration or reception experience required
- Exceptional interpersonal and communication skills
- Proficient in Medical Software (i.e WebPAS)
- Strong organisational skills with the ability to prioritise tasks
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)

**Healthscope, where career means more**

No matter where you are at in your career, at Healthscope you can choose your own adventure. We want to grow with you and have developed a range of innovative and diverse professional development opportunities and provide access to training over and above the basics.

**Why Healthscope?**

Join us at Healthscope and step into a vibrant **Community of Care** where your impact is felt every day Our dedicated team members are the heartbeat of our organisation, making a real difference in the lives of patients and their families. As Australia’s only national private hospital operator, our 42 sites are backed by a dynamic Support Office, empowering us to deliver outstanding care to the communities we serve.

**Here's what we offer**:

- **Flexibility**: Work across one or multiple hospitals in our expansive network
- **Perks**: Discounted health insurance, gym memberships, salary packaging & more
- **Growth**: Access continuous professional development and education to fuel your career journey

At Healthscope, we take pride in collaborating with talented, passionate, and compassionate individuals to ensure every patient experiences the highest quality care during their stay. Join us and be part of something truly meaningful

**_ Come and be the difference in our patient's lives_**.**

**Applications close**: March 5th 2025