Reservations Manager

2 weeks ago

Newcastle, Australia Newcastle Accommodation Management Full time

**Successful applicants must have the following attributes**:

- Committed to delivering exceptional guest experiences.
- Exceptional customer service skills.
- Above average competency with modern computing systems such as Windows & Microsoft Office.
- Previous hotel reception experience.
- Previous experience and competency with hotel reservation systems.
- Excellent communication, interpersonal and time management skills.
- A friendly and outgoing personality.
- Excellent grooming and presentation skills.
- Ability to work well autonomously, under pressure and remain calm.
- A willingness to use initiative and solve problems.
- The flexibility to work shifts including mornings, afternoons & evenings.
- Seven-day availability.
- Strong communication skills both written & verbal.
- Team player with a can-do approach.
- A good knowledge of the Newcastle and Hunter Valley region.
- Managing and training of new staff.

In addition to this, you will also be required to perform the following duties:

- General administration duties.
- Filing.
- Managing accounts.
- Answering phones.
- General errands to properties and guests as required

**IMPORTANT POINTS TO NOTE**:

- Only genuinely interested parties need apply.
- **Previous hotel reception experience is a minimum requirement**
- You **MUST** have 7 day availability and be able to work between the hours of 8am & 8pm

Pay: $74,000.00 - $76,000.00 per year

Schedule:

- Afternoon shift
- Day shift
- Weekend availability

Ability to commute/relocate:

- ADAMSTOWN, NSW 2289: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Accommodation Reservations Management System: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 30/01/2025

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