Aftersales Administrator

19 hours ago

Melbourne Eastern Suburbs, Australia Robert Half Full time

Work close to home in Seaford on a 6-month project role managing product recall correspondence.

**The Company**

Our client is an Australian owned Company who imports and wholesales products in the Furniture and Homewares Industries.

**The Role**

Are you an organised and detail-oriented professional with a passion for delivering exceptional customer service? Our client is seeking an Aftersales Administrator to join our dynamic team and play a crucial role in supporting our Aftersales department, focusing on the product recall process. This role offers an exciting opportunity to be at the forefront of ensuring customer satisfaction and safety.
- Provide vital administrative support to the Aftersales team, assisting with various tasks related to the product recall process.
- Conduct outbound customer service activities, ensuring timely and effective communication with customers regarding the product recall.
- Manage the MailChimp process for handling queries related to the product recall, maintaining a streamlined and organized system for tracking and responding to customer inquiries.
- Maintain accurate and up-to-date records of all interactions and communications with customers, ensuring a comprehensive database of recall-related activities.
- Assist in coordinating the logistics of the product recall, working alongside team members to ensure a smooth process from start to finish.
- Uphold a high standard of professionalism and empathy in all customer interactions, striving to exceed their expectations and provide solutions that reinforce trust and brand loyalty.

**Profile**
- Previous experience in a customer service or administrative role is preferred.
- Excellent communication skills, both written and verbal, with a friendly and approachable demeanor.
- Strong organisational abilities and a keen eye for detail.

***

**Job Reference Number**:
06830-0012768070

  • Aftersales Claims Administrator

    1 week ago

    Melbourne, Australia HAYS Full time

    Aftersales Claims Administration Coordinator position for a large reputable retailer brand | Perm Full time **Your new company** Our client is a reputable furniture retailer located in Melbourne's southeastern suburbs who have just celebrated their 20th birthday. Due to growth, they are seeking an experienced administrator with experience in aftersales...

  • Aftersales Representative

    2 weeks ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $65,000 - $75,000

    Our customer solutions division is seeking an aftersales representative to play a key role in delivering exceptional experiences and careers.We are committed to fostering a safe, welcoming environment that encourages skill enhancement and personal growth. Our team offers opportunities to develop new abilities and experiences within the company.As a leader in...

  • Aftersales Customer Service Officer

    2 weeks ago

    Melbourne, Victoria, Australia Page Personnel Full time

    Mount Waverley location, free parking onsite- Outstanding Team-based Role**About Our Client**:Reporting to the Aftersales Manager, the main duties include, but are not limited to:- Answering calls from clients about their repairs, install feedback, and troubleshooting product issues.- Directing customer to the repairs portal and scheduling a technician to...

  • Cadillac Retail Aftersales Manager

    5 days ago

    Port Melbourne, Australia General Motors Full time

    **Job Description**: As we bring the Cadillac brand ‘down under’ to the Australia and New Zealand markets, we are looking to recruit a top-tier Aftersales team who can provide trustworthy Service to all of our customers. Aligned to our Sales strategy of an everybody in, hi-confidence, no pressure culture, this team will have the ability to offer a luxury...

  • Aftersales Regional Manager

    5 days ago

    Melbourne, Australia Roc Consulting Full time

    Genuine opportunity to progress your career into a senior level, national role. - Great organisation with strong leadership team and great staff longevity. - Excellent salary package plus opportunity to earn additional bonuses! - Are you a driven and motivated professional looking to take on a leadership role in the dynamic heavy equipment industry? Our...

  • Sales Support Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia beBeeAdministrative Full time $60,000 - $65,000

    Job TitleWe are seeking an administrative professional to support our aftersales team in delivering exceptional customer service and products.About the RoleThis role involves providing administrative support to the aftersales team, including coordination tasks, data entry, and communication with customers and colleagues.You will be responsible for following...

  • Administration Coordinator

    2 weeks ago

    Melbourne, Victoria, Australia Trelleborg Industrial Solutions - Marine & Infrastructure Full time

    We are currently seeking an Administration Coordinator to join our Aftersales team to provide outstanding customer service to Trelleborg clients worldwide and will be responsible for:- Working collaboratively with the Service Manager and Site Service Engineers in scheduling and planning of site service activities worldwide.- Assisting in the maintenance and...

  • Sales Administrator

    1 week ago

    Melbourne, Australia HAYS Full time

    Permanent full time opportunity located in the Mulgrave/ Springvale area | Administration and service **Your new company** Hays Office Support is excited to be partnering with one of Australia's most reputable furniture retailers, offering their customers an array of high quality products as well as high quality service. Located in Melbourne's southeastern...

  • Administration Coordinator

    1 week ago

    Melbourne, Victoria, Australia Trelleborg Industrial Solutions - Marine & Infrastructure Full time

    We are currently seeking an Administration Coordinator to join our Aftersales team to provide outstanding customer service to Trelleborg clients worldwide and will be responsible for:- Working collaboratively with the Service Manager and Site Service Engineers in scheduling and planning of site service activities worldwide.- Keeping the site service and...

  • Intern – Fleet And Training Coordinator

    1 week ago

    Melbourne, Victoria, Australia Stellantis Australia And New Zealand Full time

    Stellantis is a leading global automaker and mobility provider that offers clean, connected, affordable and safe mobility solutions. The principal activity of Stellantis is the design, development, manufacture and sale of automobiles bearing its 16 brands of Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS, Fiat, Fiat Professional, Jeep, Lancia, Maserati,...