Aftersales Regional Manager

5 days ago

Melbourne, Australia Roc Consulting Full time

Genuine opportunity to progress your career into a senior level, national role.
- Great organisation with strong leadership team and great staff longevity.
- Excellent salary package plus opportunity to earn additional bonuses
- Are you a driven and motivated professional looking to take on a leadership role in the dynamic heavy equipment industry? Our client, a major player in the Australian market, is seeking a Manager to lead their Operations across the Victorian & Tasmanian region. With a strong family-oriented culture and a reputation for excellence, on offer is a rare industry opportunity._

**The Company**

ROC Consulting is proud to be working alongside Australia's best privately-owned Heavy Equipment Dealer. This company takes pride in providing Australia with top-quality construction machinery and heavy plant solutions and have a customer-centric approach that goes above and beyond to exceed all expectations.

As the exclusive dealer for several renowned global brands known for their durability and excellence, they offer an extensive range of equipment to empower businesses across various industries. The business also has a formidable after-sales department that partner with clients to allow them access to seamless service, parts & warranty support.

**The Position**

This senior level role will report into the Director of the business and will be responsible for the overall service & parts operations for both Victoria and Tasmania.

Responsibilities include:

- Provide overarching leadership of the aftersales operations for several branches throughout Victoria and Tasmania
- Multiple direct and indirect reports including:

- Workshop & Parts Managers
- Service Technicians, Diesel Mechanics, Auto Electricians, Service Coordinators, Parts Interpreters
- Manage regional budgets and liaise with relevant national managers.
- Drive business acquisition, retention and profitability.
- Provide technical oversight and leadership in service works.
- Report key metrics for the region and implement necessary responses.
- Oversee branch administration and facility management.
- Promote continuous improvement of safety across the region.

**The Benefits**

As part of our client's team, you will enjoy a range of perks and benefits.
- Join one of Australia's best construction equipment dealerships.
- Base salary up to $150k + super + vehicle + bonuses
- Access to manufacturer training
- Added training and development opportunities.
- Technical knowledge of heavy construction machinery.
- Trade background or relevant qualification.
- Successful track record of team management.
- Proven history of strategic management of branches aftersales departments.
- Ability to be responsible for parts and service P&L.
- Strong communication and reporting skillsets.

**For more information, phone Oliver on **(07) 3172 1275** for more information.**

OD_Onetrak_Reg_Man_169052094458908

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