Aftersales Regional Manager

1 week ago


Melbourne, Australia Roc Consulting Full time

Genuine opportunity to progress your career into a senior level, national role.
- Great organisation with strong leadership team and great staff longevity.
- Excellent salary package plus opportunity to earn additional bonuses
- Are you a driven and motivated professional looking to take on a leadership role in the dynamic heavy equipment industry? Our client, a major player in the Australian market, is seeking a Manager to lead their Operations across the Victorian & Tasmanian region. With a strong family-oriented culture and a reputation for excellence, on offer is a rare industry opportunity._

**The Company**

ROC Consulting is proud to be working alongside Australia's best privately-owned Heavy Equipment Dealer. This company takes pride in providing Australia with top-quality construction machinery and heavy plant solutions and have a customer-centric approach that goes above and beyond to exceed all expectations.

As the exclusive dealer for several renowned global brands known for their durability and excellence, they offer an extensive range of equipment to empower businesses across various industries. The business also has a formidable after-sales department that partner with clients to allow them access to seamless service, parts & warranty support.

**The Position**

This senior level role will report into the Director of the business and will be responsible for the overall service & parts operations for both Victoria and Tasmania.

Responsibilities include:

- Provide overarching leadership of the aftersales operations for several branches throughout Victoria and Tasmania
- Multiple direct and indirect reports including:

- Workshop & Parts Managers
- Service Technicians, Diesel Mechanics, Auto Electricians, Service Coordinators, Parts Interpreters
- Manage regional budgets and liaise with relevant national managers.
- Drive business acquisition, retention and profitability.
- Provide technical oversight and leadership in service works.
- Report key metrics for the region and implement necessary responses.
- Oversee branch administration and facility management.
- Promote continuous improvement of safety across the region.

**The Benefits**

As part of our client's team, you will enjoy a range of perks and benefits.
- Join one of Australia's best construction equipment dealerships.
- Base salary up to $150k + super + vehicle + bonuses
- Access to manufacturer training
- Added training and development opportunities.
- Technical knowledge of heavy construction machinery.
- Trade background or relevant qualification.
- Successful track record of team management.
- Proven history of strategic management of branches aftersales departments.
- Ability to be responsible for parts and service P&L.
- Strong communication and reporting skillsets.

**For more information, phone Oliver on **(07) 3172 1275** for more information.**

OD_Onetrak_Reg_Man_169052094458908


  • Head Of Aftersales

    4 weeks ago


    Melbourne, Victoria, Australia NES Fircroft Full time

    Head of Aftersales (Premium Automotive Brand Head of Aftersales (Premium Automotive Brand Direct message the job poster from NES Fircroft Managing Consultant at NES Fircroft | Recruiting Experts in Manufacturing Head of Aftersales (Automotive) Global Luxury Automotive Brand – Kuala Lumpur, Malaysia Are you passionate about luxury automobiles and ready to...


  • Melbourne, Victoria, Australia beBeeSupport Full time $90,000 - $130,000

    Job Overview:Aftersales Support Specialists play a pivotal role in delivering exceptional technical and warranty support to customers, dealers, and internal stakeholders.This position ensures seamless aftersales operations, enhances customer satisfaction, and upholds the brand's reputation for excellence.Main Responsibilities:Tech Support: Provide...


  • Melbourne Eastern Suburbs, Australia Robert Half Full time

    Work close to home in Seaford on a 6-month project role managing product recall correspondence. **The Company** Our client is an Australian owned Company who imports and wholesales products in the Furniture and Homewares Industries. **The Role** Are you an organised and detail-oriented professional with a passion for delivering exceptional customer...


  • Melbourne, Victoria, Australia Jameel Motors Full time

    Job Title: Aftersales Support Specialist, AustraliaLocation: Melbourne, AustraliaCompany Profile:We are a middle eastern diversified conglomerate operating in sectors like mobility, financial services, energy and environment, health, and investments. In the Asia Pacific region, our operations span across multiple markets such as Japan, China, India,...


  • Melbourne, Victoria, Australia Jameel Motors Full time

    Job Title: Aftersales Support Specialist, AustraliaLocation: Melbourne, AustraliaCompany Profile:We are a middle eastern diversified conglomerate operating in sectors like mobility, financial services, energy and environment, health, and investments. In the Asia Pacific region, our operations span across multiple markets such as Japan, China, India,...


  • Port Melbourne, Australia General Motors Full time

    **Job Description**: As we bring the Cadillac brand ‘down under’ to the Australia and New Zealand markets, we are looking to recruit a top-tier Aftersales team who can provide trustworthy Service to all of our customers. Aligned to our Sales strategy of an everybody in, hi-confidence, no pressure culture, this team will have the ability to offer a luxury...


  • Melbourne, Victoria, Australia MDHOME-MIDEA AIR CON AUSTRALIA Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.HVAC Aftersales Technical Support – MBT Commercial Air ConditioningFull-TimeMidea Appliances Australia | Dandenong South, VICMidea Group is one of the world's leading manufacturers of home appliances. As the Australian subsidiary,Midea Appliances...


  • Melbourne, Victoria, Australia MDHOME-MIDEA AIR CON AUSTRALIA Full time

    1 day ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.HVAC Aftersales Technical Support – MBT Commercial Air ConditioningFull-TimeMidea Appliances Australia | Dandenong South, VICMidea Group is one of the world's leading manufacturers of home appliances. As the Australian subsidiary,Midea Appliances...


  • Melbourne, Australia Penske Full time

    **Your new opportunity**: As an Aftersales Representative at Penske you'll promote & sell parts, service products and service options for the Penske Off-Highway Diesel engine and Power Systems products and services. It's the perfect role for someone whose done their time on the tools and looking to step into a different career path. You'll use your...


  • Melbourne, Australia HAYS Full time

    Aftersales Claims Administration Coordinator position for a large reputable retailer brand | Perm Full time **Your new company** Our client is a reputable furniture retailer located in Melbourne's southeastern suburbs who have just celebrated their 20th birthday. Due to growth, they are seeking an experienced administrator with experience in aftersales...