Key Account Manager

4 days ago


Hemmant, Australia Unilever Full time

**Who we are?**

On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples and old-time favourites including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, Continental, Ben & Jerry’s and Streets.

We have a long tradition of being a progressive, responsible business. It goes back to the days of our founder William Lever, who launched the world’s first purposeful brand, Sunlight Soap more than 100 years ago, and it’s at the heart of how we run our company today. In 2022 Unilever Australia & New Zealand became a Certified B Corporation (B Corp), joining a growing network of organisations committed to galvanising a stronger, more inclusive, equitable and regenerative economy for all.

A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility. There’s no better time to join our team

**About us**

Unilever is one of the world’s leading fast-moving consumer goods companies, with strong local roots in more than 100 countries. Locally, Unilever employs more than 1,800 people, and has offices and manufacturing facilities throughout Australia and New Zealand. Unilever Food Solutions is a dynamic and rapidly growing dedicated Foodservice division of Unilever seeking the best talent in the industry.

At Unilever Food Solutions, we help chefs all over the world serve tasty, wholesome meals that keep guests coming back for more.

We create ingredients that save precious prep time in the kitchen, without compromising on flavour or flair. And constantly provide ideas and inspiration that keep your menu fresh and exciting. Our ingredients are some of the staples of professional kitchens in 74 countries around the world: Knorr, Hellmann’s and more.

We’ve been in food since the 1880s. We’re chefs ourselves. So we understand that critical balance between impressing your guests and making a profit. And how to keep your menus and recipes fresh and exciting, as times and tastes change.

**Job Summary**

We are looking for a motivated Key Account Manager who will be responsible for developing and growing National/Key Accounts in line with Unilever Food Solutions’ financial and product growth plans.
- Manage current relationships to Retain and Grow via penetration of more sku’s and increased usage.
- Profile and develop new business opportunities with chain operators in targeted channels CPU’s, aged care, caterers, pubs & clubs and cafes.

**Role Responsibilities**:

- Effective Planning of CTM (Chain Targeting Model) and W&R (Win & Retain) Plans.
- Develop, agree and implementing business development strategies, regular client business reviews, price negotiations and overall account management.
- Effectively manage Local/National Account trading terms and monitor growth plans.
- Develop and co-ordinate product promotional initiatives to grow Local/National Account business.
- Where appropriate, develop and manage customised solutions and concepts.
- Ensure all the management reports for measuring and reporting business performance are integrated, accurate, reliable and on time.
- Provide financial and non-financial information to facilitate timely and accurate decisions making on business operations.
- Undertake necessary activity.

**Key Interfaces**

Internal - works closely with internal business teams on customer solutions; including chef development manager, marketing and R&D. Close link to sales team to ensure effective and efficient implementation of Local/National Account activity

External - customers, suppliers etc, particularly active members in the local foods/foodservice industry.

**Key Skills**

Passion for Growth - to demonstrate vision to reach outstanding growth levels, results driven.

Leadership and team commitment - to demonstrate high effectiveness in team leadership. Develop self and others - Strong interpersonal skills.

Seizing the future - Take decisive action to create business improvements.

Strong written and oral communication skills.

Moderate - Advanced Microsoft Office Skills - Analysing and Interpreting data.

Data Driven Decision Making - use data to direct thinking and action.

**Does this sound like You?**
- Trade qualification or University graduate preferably
- 5-7 years’ experience in sales, preferably as Key/National Account Manager
- Broad knowledge in foodservice and catering business

**What awaits you at Unilever?**

The core of Unilever’s culture is captured as Human, Purposeful, Accountable. You will be joining a dynamic, flexible, and inspiring work environment that truly cares about your wellbeing, values what you do and celebrates your success.

This is your opportunity to be part of a purpose-led business and a global community where you can progress your career both locally and internationally. You will also benefit from amazing discounts on external comp



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