Project Administrator

2 days ago

Pyrmont, Australia Steelcase Full time

**As a Project Administrator, you would be managing and supporting the business in the following areas**:
The role is responsible for processing sales orders and coordinating the timely shipment and delivery of those orders from both international and local suppliers. You will work closely with all the Operations team members. You will provide direction and feedback on all airfreight and sea freight imports, including customs clearance to your designated region and assist in arranging local road transport to various cities.
- Works extensively with both vendors & logistics providers plus delivery team, project managers, salespeople, and customers to organize and ensure timely shipment and deliveries.
- Handling shipment, customs clearance, deliveries, and invoicing.
- Update Basecamp to ensure all team members are up to date with their specific projects.
- Handle service calls & warranty claims, file LASER for replacement.
- Using company inventory control system to manage company inventory in the warehouse/offices and capture movements of goods and/or company assets.
- Provide support and resources to sales support and customer service teammate.
- Project manage installations when required. This may include tasks such as attending site meetings, overseeing and coordinating installations, and scheduling deliveries.

**What would you be doing**:

- Process sales orders in the Hedberg system (HDS) from the order confirmation stage to customer invoicing.
- Coordinate shipping with different vendors and minimize the freight cost of every shipment, customs clearance arrangement if necessary; maintain accurate shipment schedule on the master shipping schedule.
- Using company inventory control system to record warehouse receipts, generates delivery tickets, and ensure prompt and accurate turnaround to generate customer invoices.
- Order acknowledgment verification on a daily basis.
- Work with the sales team and project manager to schedule a delivery from the warehouse to customer sites.
- Centralize and maintain an organized shipping documentation filing system.
- Centralize and maintain an organized sales order filing system.
- Assist with maintenance of inventory record of stock chairs, showroom, and mock-up furniture
- Process service orders from customer requests using appropriate internal system functions communicate an applicable solution to clients, and order products under warranty, if required
- Work with Finance department on payment status from clients

**Must have skills**:

- Diploma and above or equivalent qualification;
- A minimum of 3-5 year’s working experience
- Shipping Experience is highly desired however not essential
- Strong service and teamwork/collaboration mindset;
- Strong problem-solving and judgment abilities;
- Strong planning and time management capabilities;
- Proactive and strong self-initiative working style;
- Strong computer skills and proficiency in MS Office and Outlook;
- Proficient English in both oral and written communications.

**Salary**: $50,000.00 - $55,000.00 per year

**Benefits**:

- Maternity leave
- Professional development assistance

Schedule:

- Day shift

Supplemental pay types:

- Annual bonus
- Bonus

Ability to commute/relocate:

- Pyrmont, NSW: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

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