Corporate Receptionist

2 days ago

Melbourne, Australia Link Group Full time

**Overview**

As a Receptionist / Facilities Management Officer you will be responsible for providing administrative support to a number of teams within the business and ensuring the smooth running of the Front of House function.

**Key Accountabilities and Main Responsibilities**
- Deliver excellent customer service to colleagues/teams, clients and suppliers and ensure high standards of service deliverance are maintained.
- Dealing with all enquiries and resolving any problems over the phone or in person.
- Maintain security by following procedures; monitoring logbook; issuing visitor badges.
- Maintain safe and clean reception area by complying with procedures, rules, and regulations. Maintains continuity by documenting and communicating actions, irregularities, and continuing needs.
- Organising meeting room calendars and the hospitality requirements for management meetings and presentations
- Assisting with H&S processes including First Aider and Fire Warden responsibilities (training will be provided)
- Building Management
- Manage all tenancy issues for all LINK GROUP sites.
- Liaise with building management and external service providers.
- Co-ordinate all building maintenance services including air conditioning, electrical/cabling, cleaning, plants, security
- Office Accommodation
- Maintain staff location list
- Assist with internal relocations
- Office Facilities
- Manage office facilities by providing recommendations and organising purchase/lease/maintenance of office furniture and equipment, courier services, cabcharge, etc.
- Financial Management
- Assist in controlling & monitoring expenditure for all LINK GROUP cost centres.
- Arranging payment of invoices for products & services and ensuring appropriate cost centre allocation for all costs.
- Purchasing
- Enhance mutually beneficial relationships with all suppliers and identify significant cost savings on purchasing and other services.
- Arrange purchase of stationery, office furniture & equipment, IT equipment & accessories.
- Reception Duties
- Answer and redirect all incoming calls via the Integrated Attendant Console (IAC).
- Assist with the following tasks as required:

- Co-ordinate & book couriers for LINK GROUP Staff
- Co-ordinate and maintain the MS Outlook calender of the meeting room bookings
- Maintain cabcharge register
- Assist with meeting room bookings

**Experience & Personal Attributes**
- General reception and administrative experience
- Customer Services Oriented
- Excellent and up to date working knowledge of MS Office, Outlook, Excel and PowerPoint.
- Good interpersonal skills
- High degree of accuracy and attention to detail
- Well organised and a good planner
- Good written and oral communication skills
- Good upward management skills
- Ability to manage own workload
- Able to use own initiative and the ability to work through issues and problems
- A dedicated team player
- Willingness to build relationships and to influence positively at all levels

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