Principal Technology Officer

2 days ago

Sunshine Coast, Australia Queensland Government Full time

Role responsibilities:
Effectively supervise and manage visiting ICT support staff, such as suppliers, by adhering to unit and organisational goals, policies and procedures, and seek opportunities to improve service provision through mentoring.
Effectively supervise/ mentor a technical team by adhering to unit and organisational goals, and procedures.
Whilst part of a broader team, the position requires being able to work with mínimal supervision and a substantial commitment to self-management in prioritising and managing workloads, commuting to supported sites and being able to represent eHealth Queensland in communications with senior staff within the HHS as required.
Represent eHealth Queensland as a stakeholder, as required, on local HHS committees.
Assist management in the decision-making process by preparing technical reports, specifications and trend analysis within the unit.
Assist the business through brokerage of non-enterprise services provided by third parties (suppliers, contracts).
Contribute to quality certification and assurance processes.

You will be assessed on your ability to demonstrate the following key capabilities, knowledge and experience. Within the context of the responsibilities described above under 'Key Responsibilities', the ideal applicant will be someone who can demonstrate the following:
Demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments in multiple technical domains.
Experience and ability to deliver high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.
Experience and ability to identify and resolve ICT related problems within defined Service Level Agreements.
Ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships, including supervising/mentoring of junior staff, and enhance the provision of quality client service in a team environment.
Well-developed oral and written communication skills that enable the creation and/or maintenance of system documentation, work instructions and technical reports for management.

Specific Working Conditions:
It is a condition of employment for this role for the employee to be, and remain, vaccinated against the following vaccine preventable diseases during their employment (Health Employment Directive No. 01/16):
measles, mumps, rubella (MMR)
varicella (chicken pox)
pertussis (whooping cough)
hepatitis B
Participating in on-call arrangements may be a requirement of this position.
Appropriate remuneration under the Award will apply.
Reasonable travel as negotiated may be a requirement of this position.
An open 'C' class driver's licence is desirable.

Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loading
Flexible working arrangements
Diverse work culture
Career training and development

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