Principal Technology Officer

1 week ago

Sunshine Coast, Australia Queensland Health Full time

**The role**:
Reporting to the Team Leader, you will be responsible for providing high level ICT technical expertise, support and administration across the End User Computing technical domain by maintaining the operational environment that supports the business.

**In addition to this, you will be responsible for**:

- Provide support and assistance in the clarification and prioritisation of tasks by ensuring assigned priorities are met in accordance with defined enterprise service levels.
- Provide a high level of technical skills in the administration of the local environment within Microsoft System Centre Configuration Manager and Active Directory by adhering to unit and organisational goals, policies and procedures, and seek opportunities to improve service provision.
- Work collaboratively with team members to further develop the suite of Powershell scripts used in the delivery of efficient ICT support to the fleet of approximately 8,000 Managed Operating Environment (MOE) devices.
- Liaise with multiple stakeholders in coordinating the testing and release of Microsoft Feature and Quality updates across the Sunshine Coast DPT supported MOE fleet.
- Effectively mentor a technical team by adhering to unit and organisational goals, and procedures.

Are you right for this role?
To be successful in the role, you will have demonstrated technical expertise in the management, configuration, monitoring and implementation of ICT environments in multiple technical domains.

**Furthermore, you will have**:

- Experience and ability to deliver high quality ICT support to clients, with an emphasis on managing workloads, prioritising tasks and working unsupervised.
- Experience and ability to identify and resolve ICT related problems within defined Service Level Agreements.
- Ability to coordinate multiple tasks within agreed priorities, timeframes and accountabilities.
- Demonstrated interpersonal skills and personal qualities that facilitate the development of good working relationships, including supervising/mentoring of junior staff, and enhance the provision of quality client service in a team environment.

**About eHealth Queensland**:
eHealth Queensland is one of the largest Information Communication Technology operations in the state. It is responsible for ensuring the smooth operation of information systems and technologies so that Queensland Health employees and health providers have access to information that supports the delivery of health care.

**Benefits of working with eHealth Queensland**:
By joining eHealth Queensland you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.

**You will enjoy a variety of benefits, including**:

- Competitive salary + generous superannuation and leave loading
- Flexible working arrangements
- Diverse work culture
- Career training and development

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