Liability Claims Consultant

1 week ago

Parramatta, Australia Sedgwick Full time

Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.

A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.

Great Place to Work®

Most Loved Workplace®

Forbes Best-in-State Employer

Liability Claims Consultant

Do Something meaningful.
- At Sedgwick caring counts_
- Join our Team and help make a difference, where every day taking care of others is at the core of everything we do._

Are you looking for a job that will take your skills to the next level?
- Work for a leading risk solution-based organisation based in over 20 different countries
- Be part of a vibrant and diverse work culture
- +0.5 % on top of required superannuation
- Discounts to several retailers through our employee benefits portal
- Hybrid working solutions
- Career growth opportunities locally and globally

LIABILITY CONSULTANT

You will be responsible for delivering an excellent experience to our customers and clients at all stages of a claim. You will work collaboratively with your Sedgwick colleagues to deliver services within relevant SLAs. Your actions will ensure the customer and client remain central to everything you do.

Primary Purpose of the role
- End-to-end claims management incl. policy interpretation, liaising with stakeholders, settlement negotiation & claim resolution
- Proactively and strategically working with customers on identifying and driving solutions
- Oversight and management of 3rd party service providers
- Effectively build and maintain relationships
- Collaborating with colleagues focused on high performance and exceeding expectations

About You:

- 2 years + experience in liability claims and a comprehensive understanding of the General Insurance Code of Practice
- Strong policy analysis and interpretation skills
- Creative, caring and keen to develop your skills and grow your career
- Ability to prioritise, multi-task and work to deadlines
- Self-motivated, driven and with a strong desire to win
- Exceptional communication, organisational and customer service skills
- Enjoy working within a fast-paced environment

About Sedgwick Australia

With 27,000 colleagues around the globe, Sedgwick is a leading provider of technology-enabled risk, benefits and integrated business solutions, specialising in claims management and loss adjusting services.

Our people are as diverse as our products and services and as varied as our clients. We believe that individuals from different backgrounds encourage a challenging team environment, a creative approach to problem-solving and an engaging working environment.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

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