Customer Service Executive

7 days ago

Melbourne, Australia Probe CX Full time

**About the role**

In this role, you will be working on behalf of Myer, one of Australia's most prestigious retailers managing a range of customer enquiries in relation to product information, product deliveries, click & collect, online shopping, gift registries, gift cards as well as the client's Rewards program.

**Key Details**
- Multiple start dates commencing 15th October 2025
- Casual roles available.
- Open Monday to Friday 9am - 6pm.Shifts available across all days giving you flexibility
- Training to be conducted onsite (Melb CBD) with a view to move to a flexible work scenario upon reaching competency.
- Benefits Include: access to staff benefits, flexible working arrangements/hours, 24/7 access to a trusted well being and safety support app.

**Key Responsibilities**
- Provide customers with informed product and service information and use consultative sales techniques to assist the customer’s purchase/enquiry in one phone call.
- Achieve daily productivity, KPI’s and AHT targets.

**Skills & Experience**
- Excellent communication and listening skills, with the ability to communicate with and relate to a wide range of people through verbal and written methods.
- Confidence in dealing with objections and quickly building rapport with customers.
- Experienced in utilising multiple systems including CRM systems.
- Previous customer service experience preferred.

**What’s in it for you?**
- Enjoy financial & non-financial incentives - We celebrate & reward our team members as part of our high-performance culture.
- Career Growth - We move at pace, so do our team members when it comes to career progression & development. This is a differentiator - with a global footprint, internal career pathways are a lived reality.
- Health & Well-being - We care about more than just your work. We empower our team with resources for a healthier, safer life—both on and off the clock. This includes a robust wellness program and a 24/7 personal safety and support service.
- Employee discounts - Access to everyday savings: From technology, phone bills, fuel and groceries to fashion, restaurants and entertainment. Our employee benefits provider Flare can help you save every day with well-known brands.**About Probe CX**

Probe CX is a global business of 17,000 team members. We believe in combining human expertise with technology to deliver exceptional results. We are a digitally-enabled and data-driven company, but first & foremost we are people-purpose led. Our team members are instrumental in delivering on our promise to provide a human touch to every interaction.

**How to Apply?**

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self

  • Executive Gm

    1 week ago

    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - $300000 per annum- Contact: - Michelle Young An extraordinary role for a customer-obsessed, commercially focused senior strategy leader to drive top line sales growth in new and existing channels - Core responsibility for delivering profitable customer growth in a competitive industry - Seeking a...

  • Customer Service Representative

    7 days ago

    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - $70,000 - $80,000 + super- Contact: - Oscar Wyer Company Overview: Our client is a proudly owned Australian family company which was established in 1904. They are a leading global designer, manufacturer, and supplier of Automotive, Seating, Industrial, Marine, and Transportation Hardware. Including a...

  • Customer Service Team Leader

    2 weeks ago

    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent / Full Time- Salary: - Contact: - Mark Yeoman**About the company** My client is a leading food & beverage manufacturing. Locally based in Melbourne, they have a rich history of quality and brand loyalty and pride themselves on their family-oriented culture. Innovation has been key to their success and is...

  • Customer Service Executive

    3 days ago

    Melbourne, Australia Thales Full time

    We’re inventing the future, right here, right now, at Thales. We design the critical security solutions of tomorrow by combining the curiosity to explore, the intelligence to question and the vision to create. Together we solve complicated problems by combining our experience in the market with our leading research and development capabilities. **About...

  • Sales & Customer Service Manager - Vic

    2 weeks ago

    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - Highly attractive package + STI- Contact: - Terence Craig- ASX Business - Join at a time of positive transformation and organisational growth - Forward focused business & industry; sustainability a key priority - Construction & Infastrtucture markets - Competitive salary, benefits, and development...

  • Account Executive

    2 weeks ago

    Melbourne, Victoria, Australia Six Degrees Executive Full time $90,000 - $120,000 per year

    About Our ClientOur client is a leading provider of branded merchandise, helping organisations create meaningful connections through well-designed, high-quality products. They partner with a wide range of clients, from corporate and SME sectors to agencies and event partners, offering a blend of creativity, reliability, and service excellence. Known for...

  • Customer Service Lead

    5 days ago

    Melbourne, Australia Six Degrees Executive Full time

    Location: - Melbourne- Job Type: - Permanent- Salary: - Competitive- Contact: - Carissa McPherson**About Our Client** Our client is a global industrial automation company specialising in high-end products and solutions for the logistics automation sector. With a friendly, collaborative, and diverse culture this organisation provides a supportive...

  • Customer Service Executive

    5 days ago

    Melbourne, Australia Tata Communications Full time

    MONITORING ENGINEER (24*7) MONITORING ENGINEER (24*7) **Location**: Melbourne, Australia MANDATORY SKILLS **2-4 Years of experience in**: - Basic Telecommunications network understanding - Basic Knowledge of Access Technologies (FTTx and HFC) - Understanding of alarms and ability to identify service impact - Good written English and communications skills -...

  • Customer Service Executive, Anz

    5 days ago

    Melbourne, Australia Ranpak Full time

    Ranpak is a leading manufacturer of sustainable paper packaging and automation solutions for the efficient and effective cushioning and protection of products during shipment. Founded in 1972, Ranpak is a multinational organization, is publicly traded on the NYSE and has over 800 employees worldwide. With business growing strongly across the globe, a...

  • Customer Service Executive, Anz

    3 days ago

    Melbourne, Australia Ranpak Full time

    Ranpak is a leading manufacturer of sustainable paper packaging and automation solutions for the efficient and effective cushioning and protection of products during shipment. Founded in 1972, Ranpak is a multinational organization, is publicly traded on the NYSE and has over 800 employees worldwide. With business growing strongly across the globe, a...