Retail Human Resources Manager

Overview:
True Society is one of the fastest-growing bridal retail brands in Australia, made up of a global collective of stores offering brides the ultimate wedding dress shopping experience. With locations in Australia, the United States and Europe, we help brides celebrate their own personal style and find the dress of their dreams.

Following the immense success of True Society’s Fitzroy store opening in 2024 and the opening of our newest store in Rosebery in March 2025, True Society is rapidly becoming the go-to bridal shopping destination for Australian brides.

**The Opportunity**:Make an Impact with True Society Australia**

Are you a well-rounded HR pro ready to make an impact in a people-first, high-energy environment?

Do you have a passion for people and retail HR management?

Do you have experience helping dynamic sales teams grow?

We are looking for an experienced **HR Manager**to join our Australian retail team. At True Society, we’re all about building strong teams and meaningful experiences—and we need you to help us make it happen

As the HR Manager, you'll be the backbone of our retail HR operations for Australia, handling everything from talent scouting to recruitment to payroll and everything in between. You’ll work closely with retail leaders and store employees, creating a dynamic, supportive workplace while ensuring compliance and effective people operations. It’s a fast-paced role where no two days are the same, and you’ll be key in shaping our company’s culture and retail sales success in Australia.

Ready to roll up your sleeves and make a real difference? Let’s dive into what you'll be doing

**Responsibilities**:
**What You’ll Be Doing**:
**Partnering with Retail Leaders for Growth**
Collaborate with the Regional Store Manager and Store Managers to assess, develop, and execute talent and organizational strategies. You’ll help us build a team of all-stars to drive the profitability of our stores

**Master of Recruitment**
From writing job postings to creating dynamic recruitment strategies, you’ll oversee the entire retail hiring process—finding the best talent and making True Society THE place to work.

**Onboarding Oversight**
Guide new hires through an amazing onboarding experience. From admin to introductions, you’ll make sure every new team member feels welcomed and set up for success as they embark on their in-store training.

**HR Expert**
Provide HR guidance and support to managers and employees on all things people-related— hiring, performance, employee relations and team morale. You’ll be the go-to person for helping managers address HR and people challenges.

**Payroll Administration**
You’ll handle the intricacies of Australian timekeeping and payroll, working with our US based payroll team and third-party systems to ensure accuracy and compliance.

**Champion of Employee Relations**
Help foster a positive work culture by coaching our management team on HR matters, advising on performance management, addressing employee relations issues and ensuring compliance with all local employment laws and occupational health and safety regulations.

**Why You’ll Love This Role**:

- ** Make an impact**: You’ll be the heart of our retail HR operations, helping hire high-performing teams to build a company culture in Australia that’s rooted in driving sales, building relationships and growth.
- ** Fast-paced**: Every day is a new adventure If you thrive in a dynamic environment, this is the role for you.
- ** Collaboration**: Work alongside awesome retail leaders and talented teams to drive success and innovation, focused on hitting KPI’s and driving sales and financial results.

**Does This Sound Like You?**

Qualifications:
**What We Are Looking For**:

- Bachelor’s degree in Human Resources or Business (with HR Major) required.
- AHRI or CIPD Certification preferred; ongoing continued professional development to stay current with HR employment regulations and best practices expected.
- Minimum 7 years of progressively responsible Human Resources experience required, preferably in a retail or other fast-paced dynamic sales-oriented organization.
- Working knowledge of HR principles, policies, and practices, within a retail environment.
- Demonstrated knowledge of recruitment, performance management, employee relations, and payroll administration.
- Demonstrated experience and knowledge of Australian legislation governing employment conditions, including modern awards, ideally experience working with the General Retail Industry Award.
- Customer service driven with professional presence and demeanor. Ability to interface effectively with employees at all levels of the organization.
- Strong interpersonal and communication skills, including exceptional written and verbal communication and negotiation skills.
- Proven ability to consult on talent planning and organizational design strategies.
- Advanced Microsoft Office skills and familiarity with HRIS systems.
- Reside in S