Council Customer Service

1 week ago

Sydney Central Business District, Australia HAYS Full time

Council Customer Service

**Your new company**

At the heart of this organisation is community and this established Council is seeking a superior Customer Service Officer who values this. A creative community with diverse and harmonious neighbourhoods they are proud to be made up of different cultures, ideologies and experiences that define them.

**Your new role**

Your new role working as a Customer Service Officer, you will;
- Provide friendly, responsive & accurate information, advice & service to customers via the contact centre
- Also assisting the front counter and administrative functions
- Always deliver an excellent customer experience, ensuring client needs and service targets are met or exceeded
- Develop positive and collaborative working relationships within the team

**What you'll need to succeed**

To be successful as a Customer Service Officer, you will have;
- Experience within a customer service or administrative environment
- Strong attention to detail and demonstrated ability to operate effectively across multiple functions
- Fantastic written and verbal communication skills
- The ability to work autonomously, multitask, prioritise and manage time effectively
- The understanding in cash handling and end of day processes (desirable)
- Strong respect for confidentiality and privacy requirements

**What you'll get in return**

What you'll get in return

If you are successful in this role, you will receive a:

- Fantastic opportunity to work for a NSW Government Organisation
- Position that is Monday-Fri, standard business hours
- Ongoing Temporary position with the opportunity to transition into permanent role
- Competitive salary $33/hr + Super
- Supportive and community based team who enjoy working and have fun

**What you need to do now**

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

2802848

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