Food & Beverage Team Leader - Lobby Lounge

7 days ago

The Rocks, Australia Shangri-La Hotels Full time

**Join Shangri-La Sydney as Food & Beverage Team Leader** - Lobby Lounge**

**Shangri-La Sydney is looking for skilled Food & Beverage Team Leader to join our Lobby Lounge team.**

**What You’ll Do**:

- Ensures compliance with food safety, hygiene, HACCP, and SFSMS standards, including maintaining records and cleaning schedules.
- Monitors staff performance, and grooming; conducts training and prepares rosters based on operational needs.
- Oversees inventory control, approves requisitions, and monitors expenses in line with budgeted costs.
- Maintains stock levels, attends F&B meetings, and submits reports and requests according to hotel policies.
- Delivers high service standards through regular quality checks, cleanliness oversight, and equipment maintenance coordination.
- coordination. supervises daily operations, supports the team, performs F&B attendant duties, manages guest interactions, and handles complaints per hotel protocol.

**About you**:

- Experience in hotel, restaurant or cafe environments.
- Customer service experience in a similar setting
- Excellent communication skills in reading and writing English.
- Minimum of 1 year experience in as Food & Beverage Team Leader.
- Understanding of workplace practices in Work Health and Safety Responsible Service of Alcohol Certificate
- **If you are a motivated and energetic individual looking for a career in the hotel industry and have a passion for customer service, then we would like to hear from you.

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