Aps4 Complaints Officer

6 days ago

Geelong, Australia Chandler Macleod Full time

**APS4 Complaints Officer**
- Hourly rate - $42.54 + super
- Located in Geelong
- 12 month contract with potential extension
- Full-time Mon to Fri: 8.30am to 5pm

**About the Role**

The
**APS4 Complaints Officer** will have a considerable level of contact with internal and external stakeholders and will be required to communicate with and provide advice on a range of matters to resolve moderately complex enquiries.

**Responsibilities may include but are not limited to**:

- Supporting the coordination of complaints received by the Agency including resolving at point of entry, assessing, recording and referring as required.
- Contacting relevant stakeholders to confirm receipt of referred complaints and gather information.
- Escalating complaints in accordance with established Agency complaint handling processes.
- Contributing to record keeping activities to ensure team records are accurate and current.
- Coordinating correspondence, briefing and reporting functions to the branch as needed.

**About you**:

- You will have excellent organisation and time management skills
- You will have excellent written and verbal communication skills
- You can build productive and working relationships with key stakeholders

** Please note you must be an Australian Citizen and will be required to complete a federal police check **

Please click

  • Aps4 Complaints Officer

    3 days ago

    Geelong, Australia HAYS Full time

    Fed Gov position in Geelong, with WFH flex! **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart of Geelong to recruit an APS4...

  • Aps4 Complaints Officer

    6 days ago

    Geelong, Australia HAYS Full time

    Federal Government | Work from home flex | Full time hours **Your new company** Hays are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Western Victoria & Geelong. I am currently partnered with a Federal Government Agency in...

  • Aps4 Complaints Officer

    4 days ago

    Geelong, Australia Talent International Full time

    **Job Details**: **Location** Geelong **Salary** Up to AU$42.54 per hour **Job Type** Full Time **Ref** BBBH96664_1675228031 **Contact** Samuel Beckett **Posted** about 3 hours ago **Opportunity** Great full time hourly rate, 12 month contract opportunities with option to extend based in either Geelong. This is your opportunity to improve...

  • Aps4 Administration Officer

    6 days ago

    Geelong, Australia HAYS Full time

    Multiple experienced Administrators wanted for a Federal Gov opportunity! **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I am currently partnered with a...

  • Aps4 Planner

    1 week ago

    Geelong, Australia HAYS Full time

    APS4 Planner | Federal Government Opportunity | Geelong **Your new company** Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong. I am partnered with a Federal Government Agency, in the heart of Geelong to recruit an...

  • Aps4 Compensation Officer

    6 days ago

    Geelong, Australia Chandler Macleod Full time

    **APS4 Compensation Officer** - Hourly rate - $42.54 + super - Located in Geelong - 12 month contract with potential extension - Full-time Mon to Fri: 8.30am to 5pm **About the Role** The **APS4 Compensation Officer** will be required to provide operational and administrative support that is informed and directed by sound knowledge and may undertake some...

  • Aps4 Program Support Officer

    2 weeks ago

    Geelong, Australia Talent International Full time

    **Job Details**: **Location** Geelong **Salary** Up to AU$43.82 per hour **Job Type** Full Time **Ref** BBBH102766_1686637951 **Contact** Samuel Beckett **Posted** 18 minutes ago **The opportunity** Our client is a community focused Federal Government agency. They have an exciting opportunity available for an APS4 level Program Support Officer to...

  • Aps4 Payments Officer

    4 days ago

    Geelong, Australia Talent International Full time

    **Job Details**: **Location** Geelong **Salary** Up to AU$44 per hour **Job Type** Full Time **Ref** BBBH98206_1684905738 **Contact** Samuel Beckett **Posted** about 3 hours ago **The Opportunity**: This Payments Analyst role will involve working within a federal government agency that is working to transform the disability sector by providing...

  • Aps4 Executive Assistant

    6 days ago

    Geelong, Australia HAYS Full time

    Federal Government | Full time | Geelong VIC **Your new company** Hays Geelong are the preferred supplier choice to Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Geelong and Western Victoria. I am currently partnered with a Federal Government Agency who is...

  • Aps4 Compensation Recoveries Officer

    6 days ago

    Geelong, Australia Talent International Full time

    **Job Details**: **Location** Geelong **Salary** Up to AU$42.54 per hour **Job Type** Full Time **Ref** BBBH95720_1675046296 **Contact** Samuel Beckett **Posted** about 6 hours ago **Opportunity** 12 month + contract with options to extend based in Geelong. Multiple positions are available to join a newly created team tasked with minimizing...