Customer Service
2 weeks ago
Job Details
**About the Role**
Our Customer Service Department is an energetic and thriving environment with a constant flow of customers who are seeking your help with the processing of their orders and providing knowledge about our product range. Our goal is to provide a superior service experience to our customers by being motivated and passionate about who we are and what we do.
**We have both full time and part time positions available.**
Full time hours: Monday to Friday between 8:00am and 5:30pm
Part time hours: Monday to Friday, 9am to 3pm (school hours)
**We provide a 2-3 week paid training period to assist you to thrive in this position.**
Our business values the growth of our employees, with internal promotion opportunities available.
**About you**
To be successful in this role you will have:
- Experience working in an administration or call-centre or environment
- Excellent customer service skills and a pleasant and friendly phone manner
- Experience working in a fast paced environment, juggling multiple priorities at any one time
- The ability to respond to customer enquiries in a timely and professional manner
- Data entry experience
- Initiative and the ability to work unsupervised
- Intermediate computer skills
With the sustained growth of our company, there has never been a better time to join polytec.
**About Us**
polytec has been prominent in the Australian joinery and interior design industries for 30 years, supplying our customers, and ultimately consumers, with top quality decorative surfaces and cabinet doors. At polytec, we pride ourselves on creating contemporary, on-trend designs we know every household will love.
polytec is a privately owned Australian company. Continual investment in advanced technology, with many in-house departments working across a broad scale of projects, enables the opportunity for a diverse career path like no other.
**_polytec _**_is an Equal Opportunity Employer._
**Job Types**: Full-time, Part-time
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