Complaints Intake and Resolution Officer

Initial 3-month contract | ASAP start! - Fancy working with a high profile State Gov Department - Multiple roles available Public Sector People are currently recruiting for an Complaints Intake and Triage Officer. Our client is seeking an experienced and motivated individual to join this busy department to provide these below skills. **Duties will...

**In this role you will: Receive and triage written and verbal health service complaints, notifications and enquiries whilst conducting thorough and timely comprehensive reviews of incoming material. Communicate and document clear and accurate advice provided to stakeholders using the most efficient and customer centric approach. Critically analyse complaint...

A Queensland Ombudsman Intake Officer is the first point of contact for complainants and agencies seeking to contact the Office about administrative complaints. Working for the Queensland Ombudsman will give you the opportunity to make a difference in the community by helping to deliver fair and accountable public administration.The Office of the Queensland...

WorkCover Queensland is entering an exciting new chapter, with a renewed strategic focus and strong executive leadership guiding our organisation's 2030 Strategy. We're embarking on an enterprise-wide transformation that will enable us to continue making a positive difference to people's lives and keep Queenslanders working.About the OpportunityAs part of...

The role description will outline any qualifications, licences and specific requirements of the role. If you are interested in this job we encourage you to read the attached role description and talk to the contact officer. - Support early resolution of health care service complaints by providing assistance and support for the Assessment and Resolution...

12-month contract | Brisbane North location | $55.24 p/h + Super **Your new company** This fast-growing Federal Government client, in the disability service industry, is looking to appoint an experienced Complaints Officer to join their National Complaints Resolution Team for a period of 12 months with a possible extension. This client is based on the...

**What you do** The Internal Disputes Resolution Officer role ensures the prompt and efficient management of Internal Disputes Resolution (IDR) and disputes related to travel insurance products, in compliance with ASIC RG271. Key responsibilities include conducting thorough investigations, collaborating with internal departments for process improvements,...

**Kickstart your career by working for a top 20 ASX listed company where your purpose is to create a better today for our customers.**: - **Leverage your previous legal, dispute resolution or customer service experience to achieve meaningful outcomes across the Suncorp Insurance Business.**: - **Flexible working arrangements available and work/ life...

The Aged Care Quality and Safety Commission have several exciting opportunities for Senior Complaints Officer. Senior Complaints Officers are focused on making positive improvements for people receiving aged care, their supporters and service providers. Senior Complaints Officers use a range of techniques to resolve complaints in a timely and effective...

The Assessment and Monitoring Officer's key responsibilities are: - Assess referrals and complaints involving suspected employee misconduct and alleged corrupt conduct; and develop appropriate management strategies. Assist in managing the process of referring matters to the Crime and Corruption Commission to ensure compliance with the requirements of the...