Customer Service Officer Winchelsea, Anglesea

5 days ago


Geelong, Australia Bendigo & Adelaide Bank Full time

Do more, dream more, become more. Welcome to Bendigo.

About the role

As Customer Service Officer, you will be the face of the branch. Historically referred to as Bank Teller, our Customer Service Officers are leading the way with our unique philosophy.

You will be given the support you need to do what you do best - listening to customers and using your skills to help them with transactions, provide education on our online platforms and tools, recommend the banks products and services, and assist our customers achieve their financial goals.

This position will be based at the Community Bank Winchelsea branch, as well as regularly working at the Anglesea branch and occasionally at the Lorne branch (a company pool car will be available for this travel between branches). The role is Permanent Full Time and the roster is 76 hours per fortnight.

This role is a great opportunity for you to establish a career with a well respected brand, where career progression and development is highly encouraged.

About you

**You will bring**:
Experience in a customer service environment
Demonstrated competence in achieving consistent sales results
An ability to confidently talk to customers face-to-face and over the telephone
An eagerness to understand and share with others what makes our bank different
Experience in the banking and finance industry - a plus but certainly not essential

Further Information

**Please review the Position Description**: Position Description - Customer Service Officer (Community Bank).pdf

**Manager Name**: Daniel Norris - Branch Manager

**Manager Phone**: 03 5267 3189

It is a condition of employment with the Bank that you are fully vaccinated against COVID-19, unless you have a medical contraindication or acute illness which prevents you from receiving the vaccine and you provide satisfactory evidence of this to the Bank.



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