Client Support Representative

2 weeks ago

Sydney, Australia Kaplan Australia Full time

**Telephone-based customer service role**:

- **26 days' annual leave, including 1 for your birthday**:

- **Work flexibly - work from home and from office each week**:

- **Permanent Full-time and Part time options available**

**Role**
We are looking for a Customer Service representative who will provide support and training to banking clients and student subscribers of Kaplan Professional’s CPD learning platform, Ontrack. Permanent full time and part time options available.

**Responsibilities**
- Work in a team of 7 Client Support Representatives
- Coordinate new client subscriptions and provide on product training to the client
- Phone based role with administration, data entry responsibilities

**Requirements**:

- Experience in a telephone-based customer service role
- _Experience with subscription-based products and services, desirable_
- _Knowledge of the concept and practice of professional development, desirable_

**Kaplan Professional**
Kaplan Professional delivers Higher Education and Continuing Professional Development (CPD) courses and programs for major financial services companies in Australia, and their employees.
Join us at Kaplan & enjoy a great benefits package, our friendly and collaborative team culture, & our support of our peoples’ personal, professional & academic development.

LI-DF1

**Job Types**: Full-time, Part-time, Permanent

  • Representative, Client Service

    1 week ago

    Sydney, Australia The Bank of New York Mellon Corporation Full time

    Responds to straightforward client questions on BNY Mellon product features and provides more advanced technical assistance. Investigates errors in client accounts and statements. Routes issues that cannot be addressed at point of contact to appropriate team, in accordance with documented procedures. - Reviews daily open items to ensure proper follow-up and...

  • Client Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Private Advertiser Full time $45,000 - $65,000 per year

    Are you currently in a busy customer facing role requiring administrative skills, or in a retail/hospitality role?   Do you enjoy delivering a wide range of services in a busy environment and working in a small team?About UsWorkspace365is looking for a Client Service Representative for our Sydney location.BenefitsRight near public transport...

  • Client Success Representative

    2 weeks ago

    Sydney, Australia Enfusion Full time

    Enfusion is a pioneer in developing innovative, native cloud investment management software, analytics, and managed services for asset managers and hedge funds around the globe. We underpin the investment operations of fund managers from our global offices spanning four continents. Our unique, seamless, SaaS-based platform is reshaping the global investment...

  • Client Services Representative

    3 weeks ago

    Sydney, Australia CAAT Pension Plan Full time

    Client Services Representative page is loaded Client Services Representative Apply remote type Hybrid locations Toronto, ON time type Full time posted on Posted 4 Days Ago job requisition id JR100042 At CAAT, we’re passionate about what we do. And it shows! Here, you’ll find a cultural spark in everything we do – from the way we partner with...

  • Client Experience and Support Representative

    2 weeks ago

    Sydney, Australia Hatch Full time

    ** This role is at Smokeball (not for Hatch)** Hatch is supporting Smokeball to find a great Client Experience and Support Representative to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Smokeball. **About the...

  • Client Services Representative

    1 week ago

    Sydney, Australia Challenger Full time

    Challenger Limited is an ASX-listed investment management firm managing $127 billion in assets (as at 30 June 2024). Life with us is fast moving and always exciting. Together we’re driving to deliver our vision to provide our customers with financial security for a better retirement._ - We achieve this goal by providing a work environment where people from...

  • Client Care Representative

    2 days ago

    North Sydney, Australia Sonova Full time

    Who we are In a life without sound, our work provides meaning. As a leading provider of innovative hearing care solutions, we are not just a company that makes products: we are a team on a mission to help people enjoy the delight of hearing. To enable a life without limitations, we - through our core business brands Phonak, Unitron, Hansaton, Advanced...

  • Senior Client Solutions Representative

    1 week ago

    Sydney, New South Wales, Australia SS&C Full time $90,000 - $120,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Senior Client Solutions Representative

    1 week ago

    Sydney, New South Wales, Australia SS&C Technologies Full time $80,000 - $120,000 per year

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.Job...

  • Client Support

    3 days ago

    North Sydney Council, Australia Finlease Full time $90,000 - $120,000 per year

    Company DescriptionFinlease is a nation-wide specialist in Equipment and Property Finance Brokerage with over 30 years of experience. Thousands of companies trust us for comprehensive financial solutions, enjoying our commitment to honesty, transparency, and client satisfaction.Role DescriptionThis is a full-time on-site role for a Client Support...