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Premier Centre Manager

3 weeks ago

Sydney, Australia HSBC Full time

-Job description

**Some career choices have more impact than others.**

At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

This role is an excellent opportunity for you to make a difference and take a step up in your career with HBSC as a Premier Centre Manager at our 333 George Street Branch, Sydney.

**Responsibilities**:

- Providing leadership to all Branch staff in the form of sales management, performance management, and compliance.
- Initiating and driving change in the network by introducing operational and activity best practices, employee engagement and new behaviour to promote a customer focused culture.
- Setting and achieving Branch volume growth targets.
- Managing all staff activity, referrals and contacts whilst driving a culture of high performance and strong operational governance.
- Driving products and portfolio growth.
- Monitoring and supervising all transactions and procedures, ensuring they adhere to Business standards and policies.
- Coaching and leading the team to create an environment of ongoing learning and development.
Requirements

**Requirements**:

- Minimum Higher School Certificate or equivalent certification/education. Tertiary qualifications will be highly regarded.
- Demonstrated previous leading, coaching and management experience within a Retail Branch or Area Management environment.
- Sound knowledge and understanding of financial services operations, compliance and audit requirements of a Retail Branch.
- Experience in managing budgets, revenue growth and sales targets.
- Exceptional written and verbal communication skills
- The ability to lead, supervise, mentor and motivate within a high performing sales team.
- The ability to identify customer wealth creation needs, with a strong aptitude in learning new products and services.

We value different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment.

Applications from First Nations peoples are encouraged.