Place Making and Liaison Officer

Cumberland City Council is located within the fast-growing Central City District and is on the doorstep of two of Greater Sydney’s new cities, between the Greater Parramatta and Olympic Park (GPOP) area and the new Western Parkland City. The Central City District is benefiting from unprecedented city-scale infrastructure investments, making this an exciting time to join Cumberland.

Located 20km west of Sydney on Dharug country, with a population of 240,000 residents, Cumberland is the fourth most populous LGA in Greater Sydney. Cumberland boasts one of the most diverse communities in Australia, with people from many different backgrounds and cultures living alongside one another.

Our people are focused on driving community outcomes, programs and services to innovate, inspire and deliver change for the community we represent.

Cumberland City Council adheres to the principles of a child safe organisation and is committed to the care and protection of all children and young people. Council has worked hard to fulfil its community’s vision for Cumberland as a place where anyone can feel **_welcome_**, **_belong_**_ _and **_succeed_**.

**ABOUT THE OPPORTUNITY**:
The Place Making and Liaison Officer role aims to enhance Council's presence at a local level by building and maintaining positive rapport between the community and Council. This role will proactively engage and respond in a timely manger to local issues in order to improve amenity, being aware of diverse needs of local centres and neighborhoods across Cumberland LGA. This role will work across all Council service areas and directly within the community to facilitate resolutions and improve outcomes from day to day infrastructure and maintenance issues to developing improved community networks.

The role requires developing strategic partnerships with community groups, local business, service providers, government agencies and residents to improve cooperation at the local level. The role requires high level communication and interpersonal skills alongside a proactive focus on quality customer service and a solutions based approach.

The successful applicant will require:

- Tertiary qualifications in Social Sciences, Economic Development, Project Management or relevant qualification or relevant experience.
- Demonstrated skills project management or event planning/activations
- Demonstrated ability to build partnerships with the community, service providers and government agencies and the ability to relate to a broad range of stakeholders as well as high level community liaison and customer service skills.
- Demonstrated ability to develop and implement strategic plans and policies.
- Advanced negotiation, problem solving, decision making and analytical skills.
- Outstanding interpersonal skills, with a demonstrated commitment to providing the highest quality of customer service and ability to resolve conflict.
- Demonstrated project management experience, including sound knowledge and experience in planning, implementation and evaluation and high level experience in overseeing complex projects.
- Demonstrated experience in working with culturally and linguistically diverse communities and strong cross cultural skills.
- Highly developed organisational skills with the ability to prioritise and plan tasks effectively, work autonomously and manage competing priorities, demonstrating a high degree of initiative.
- High level administrative and computer skills, ability to maintain accurate records and advanced skills in Microsoft Office and Excel.
- Current Class C Driver’s licence.
- Demonstrated problem solving and decision making skills, including a high level of initiative and ability to respond effectively to change.

Download the position description here for more information.

**Position information**: This is a permanent, full-time position, working a 70 hour fortnight, with access to Council's 9 day fortnight Accrued Day Off (ADO) arrangement.

This role is predominantly located at Council's Auburn Office, with occasional travel required across Council worksites, and may be required to work across any of Council’s work locations.

**Salary information**: The salary and conditions of employment are in accordance with the NSW Local Government (State) Award.
- Grade 11 of the Cumberland Salary Structure with a salary range of $82,368 to $94,744 per annum, plus 10.5% superannuation
- The commencing salary will be negotiated, taking into consideration the successful applicant's qualifications, skills and experience related to the role

**WHAT WE CAN OFFER**
- We promote work-life balance and offer flexible working arrangements including working from home opportunities
- Training and professional development opportunities available to develop skills and grow your career
- Leave entitlements including annual leave, **15 days** personal leave per year, parental leave and access to Long Service Leave after five (5) years (where applicable)
- Three