General Manager, Innovation and Service Experience

2 weeks ago


Melbourne City Centre, Australia Court Services Victoria Full time

About Us
The Magistrates' Court of Victoria (MCV) is a jurisdiction within the Court Services Victoria statutory authority, and has a long history of providing justice for the people of Victoria in metropolitan and regional courts across the state.
The Court determines in excess of 300,000 cases per annum at 51 venues, equating to approximately 90 per cent of all cases that come before Victorian courts each year.
The Court aims to be an innovative, accessible and responsive court that provides quality services to the Victorian community
About the Role
The General Manager will work collaboratively with executive and judicial leadership, system stakeholders and user representatives to lead innovation and service experience initiatives across MCV to continuously improve court service practices, processes and technologies in enhancing the experience of people attending court and driving the court's shift towards court excellence.
About You
- Demonstrated experience in government transformational programs to re-design service delivery
- An advocate for continuous improvement and service modernisation, with a focus on human centred service design.

How to apply
- resume
- a short cover letter

Other information
CSV is the employer of staff at Courts Group. CSV has a firm commitment through its Koori Employment Plan to increase participation of Aboriginal and Torres Strait Islander people across our workforce.
We value the unique backgrounds, experiences, and contributions that each person brings to our community and encourage and celebrate diversity. Those from the LGBTQIA+ community, women, people of all ages, with disabilities, culturally and linguistically diverse people, and those who are neurodiverse, are encouraged to apply.
We aim to create a workforce that reflects the community in which we live.


  • General Manager PR

    1 day ago


    Melbourne, Victoria, Australia Intrepid Experience Full time

    Select how often (in days) to receive an alert: Create AlertGeneral Manager PR & Communications, ANZRequisition ID: 3104Department: Media, PR & CommunicationsWork Type: HybridApplication Close Date: 7th September 2025At Intrepid Travel we exist to inspire, create, share and lead the best travel experiences ever. More than 35 years later, we're proud to be a...


  • Melbourne, Victoria, Australia Intrepid Experience Full time

    Select how often (in days) to receive an alert: Create Alert At Intrepid Travel, we exist to inspire, create, share, and lead the best travel experiences ever – for both people and the planet.More than 34 years later, we're proud to be a certified B Corp with hundreds of trips in over 100 countries.The world needs more Intrepid people: At Intrepid, we're...

  • Experience Leader

    2 weeks ago


    Melbourne, Australia GrowPro Experience Full time

    **About us** We are GrowPro Experience, an international Startup that designs experiences and offers free advice to adventurous souls who want to live, study, and work abroad. **Your functions** - Welcoming students in local coworking (includes airport pick up service) - Negotiation with local partners (related to events and destination activities) -...


  • Melbourne City Centre, Australia Department of Health Full time

    ***: Role purpose Based within the Aboriginal Health Division, the Manager System and Service Innovation will drive strategic projects and reform activities to transform the health system to ensure that health services are equitable, effective and valuable to Aboriginal people in Victoria. Under the direction of the Deputy Chief Aboriginal Health Adviser,...


  • Knox City Centre, Australia General Pants Co. Full time

    _**We are looking for an energetic and passionate Store Manager to join our team at General Pants - Knox!**_ We believe in a world with no boundaries, where you can explore your style and what you’re capable of. Delving into style, music and art, our team of culturally connected leaders, buyers and creatives drive the latest trends and conversations. We...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    **About us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...


  • Melbourne City Centre, Australia Department of Justice and Community Safety Full time

    **Provide strategic leadership and oversight of infrastructure and other projects.**: - **Ongoing, Full-Time opportunity.**: - **VPS Grade 6.2: $162,077 - $185,518 plus superannuation.** The Department of Justice and Community Safety is seeking a **General Manager, Assets and Infrastructure.**This new role is located within the Contracts and...


  • Melbourne City Centre, Australia Court Services Victoria Full time

    **About Us** Court Services Victoria provides corporate services and facilities to support the performance of the judicial, quasi-judicial and administrative functions of Victoria's courts and tribunal, Judicial College and Judicial Commission. Collectively, Victoria's Supreme, County, Magistrates', Children's, and Coroners courts, the Victorian Civil and...

  • General Manager

    7 days ago


    Melbourne City Centre, Australia HAYS Full time

    Niche position with leading Engineering resources in the fire engineering space **Your new company** If you are looking for a role which will be involved in safety, protection and helping people, then this role si for you. This company focusses non-compliant buildings deal with dangerous and inappropriate Essential Safety Measures and helping them with the...


  • Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary Exciting new opportunity for a General Manager to lead our Business Services - Operations function, working closely with our Chief Financial Officer About the Role Service Stream’s Corporate Services division is looking for a General Manager to lead the Operations side of our Business Services...