Customer Service Assistant

1 week ago

Hope Valley, Australia Eldercare Full time

Eldercare is a leading not-for-profit aged care provider in South Australia with 1800 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care._

**About the role**

We are seeking an enthusiastic and customer-focused individual on a Permanent Part Time basis (0.8 FTE) to support our residential aged care site located in Hope Valley.

The Customer Service Assistant provides front line customer and administrative services. We are looking for someone who has a courteous and friendly manner, to deliver superior customer service to all staff, residents, families and visitors. In addition to reception duties, this varied role will focus on supporting key site functions such as recruitment, daily accounting functions, roster support and service feedback.

**To be successful you will have**:

- Extensive customer service experience in a high-paced environment
- A can-do attitude that will strive to provide timely and high-quality support, no matter what the task
- Excellent interpersonal skills, with the ability to build relationships with residents, their families and staff
- Sound organisational and time management skills that enable you to manage competing demands
- A detail orientated mindset with the ability to ensure work is completed with a high-level of accuracy

**If you want to join our inspiring team, we can offer you**:

- Attractive staff benefits such as salary sacrificing
- An opportunity to contribute to the care and quality of life for our residents
- Great team environment with variety in the role
- Modern facility

To view Job & Persons Specification for this position, please click here.
- To work for Eldercare, you are required to have a police clearance valid for working in aged care (vulnerable) and clearance needs to be less than 12 months since date of issue._
- As per Eldercare’s Employee Immunisation Policy, all Eldercare employees are required to:_
- _Be vaccinated against seasonal influenza by no later than 1 June each year _
- _Be vaccinated against COVID-19 as per current ATAGI guidelines_
- Exemptions on a temporary or permanent basis can only be approved by Eldercare’s Chief Executive._
- Eldercare welcomes and respects the diversity that our residents, staff and volunteers bring. Regardless of their culture, religion, spirituality, age, gender, sexuality, disability, socio-economic background or personal experiences, our people are included and respected._
- Eldercare is proud to be a Rainbow Tick accredited organisation. We are committed to supporting our lesbian, gay, bisexual, transgender and intersex (LGBTI) residents, staff and volunteers to ensure they feel included and safe._
- Eldercare encourages respectful relationships and does not accept any form of gender_‑_based violence in the workplace. Eldercare is committed to preventing violence against women and is proud to be a White Ribbon accredited workplace to support victims of abuse._
- All employees can expect to receive fair and equal treatment and to be free from discrimination in all aspects of their life with Eldercare._
- Eldercare is proud to provide a smoke-free environment across all sites._

  • Customer Service Assistant

    5 days ago

    Hope Valley, Australia ACH Group Full time

    **The role**: ACH Group has an exciting opportunity to join the team at Highercombe in Hope Valley on a full time basis. Delivering exceptional customer service, you will be the welcoming first point of contact for customer, staff and visitors and to provide high quality administrative support services for the residential care home. **What you'll do**: -...

  • Customer Service Representative

    2 weeks ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Concierge Operator** **Digital Service Representative** **Customer Service Representative** **Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres** - **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680 -...

  • Assistant Customer Support Officer

    2 weeks ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is looking for an Assistant Customer Support Officer to join our team! **The Opportunity** - Ongoing clerk grade 5/6 opportunity - Salary Range $99,938 - $110,271 + super, commensurate with experience - Excellent career development and learning opportunities - Play a key role in empowering people who have been...

  • Customer Service Representative- Muswellbrook

    2 weeks ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Representative - Muswellbrook Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($69,863-$85,197 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**: Muswellbrook Service Centre **Employment Status**: Part-time, ongoing...

  • Assistant Advisor, Information Services

    1 week ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Assistant Advisor, Information Services - NSW Fair Trading** **Grade**:Clerk Grade 5/6 **Salary range**:$97,027 - $107,059 + superannuation and leave loading **Duration**:Temporary employment opportunity - up to 18 months** **Location**:Gosford/Negotiable, some travel to Parramatta and Sydney occasionally when required. **Closing Date: Monday 20th January...

  • Customer Service Advisor

    1 day ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Advisor - Technical** **Long Service Corporation, NSW Fair Trading** **Grade**:Clerk Grade 7/8 **Location**:Gosford **Duration**: Ongoing **Salary**:$106,025 - $117,363 + Superannuation **Closing Date**:Wednesday 11th September 2024 [at 9:59am] - Be part of the launch of our new Community Services Long Service scheme - Be part of a...

  • Hospitality Services Assistants

    2 weeks ago

    Hope Valley, Australia LHI Retirement Services Full time

    Friendly and supportive team in a not-for-profit organisation at Hope Valley - Salary packaging arrangements available - Busy and dynamic work environment * About us...* LHI Retirement Services is one of South Australia's leading Christian Aged Care providers. We are innovative and team based as we work together to ensure that our Residents are central to...

  • Customer Service Representative

    2 weeks ago

    Hunter Valley, Australia Service NSW Full time

    **Customer Service Representative - Coffs Harbour Service Centre** **Title**: Customer Service Representative (Service Centres) **Salary**: Service NSW Grade 3/4 ($67,176 - $81,920 pro-rata, plus employer's contribution to superannuation and annual leave loading) **Location**:Coffs Harbour Service Centre** **Employment Status: Part time/Full time -...

  • Hotel Services Assistant

    2 weeks ago

    Hope Valley, Australia LHI Retirement Services Full time

    Friendly and supportive team in a not-for-profit organisation - Salary packaging arrangements available - Busy and dynamic work environment **About us...** LHI Retirement Services is one of South Australia's leading Christian Aged Care providers. We are innovative and team based as we work together to ensure that our Residents are central to all we do and...

  • Customer Service Assistant

    2 weeks ago

    Fortitude Valley, Australia Creative Square Full time

    Job Title: Customer Service Assistant Company: Creative Square Location: 22 Barry Parade, Fortitude Valley, QLD 4006 (40 hours per week) **Salary**: AU$42,760.00 - AU$68,105.76 per year About Us: Creative Square is a leading hub for artistic innovation, offering a variety of services to inspire and support creative individuals. Based in the vibrant...