Customer Service Assistant

6 days ago

Hope Valley, Australia ACH Group Full time

**The role**: ACH Group has an exciting opportunity to join the team at Highercombe in Hope Valley on a full time basis.

Delivering exceptional customer service, you will be the welcoming first point of contact for customer, staff and visitors and to provide high quality administrative support services for the residential care home.

**What you'll do**:

- Maintain a tidy, warm, friendly and welcoming environment
- Assist with processing payments
- Document, register and record keeping and updates
- Manage the visitors and contractor signing into the register
- Organise incoming and outgoing mail
- Liaise with various staff at the care home
- Other administration support as required

**About You**

This role is suited for someone who has had experience in a reception/administration role, with initiative, a positive can-do attitude, with a motivation to make a difference, together with effective communication skills to liaise with multiple internal and external stakeholders, in addition to:

- Computer savvy: ability to use Microsoft Office suite and learn a range of databases
- Ability to multi-task and problem solve
- High degree of accuracy in your work
- Excellent communication and customer service skills to deal with a wide range of customers
- Ability to multi-task
- Collaborative approach to your work and a supportive team player

**You will need**:

- To care about supporting older people to live a Good Life.
- Flu & up to date COVID-19 vaccinations (3)
- A** **Police Check for unsupervised contact / vulnerable groups less than 12 months old upon commencement

**It would be helpful if you had**:

- Certificate III in Business Administration or similar equivalent qualification

**If you want to join our amazing team, we can offer you**:

- Career development with inhouse upskilling and external learning opportunities
- Friendly and inclusive culture, supporting diversity and employee wellbeing
- Free on-site flu vaccination program
- Financial advice for HESTA members, our preferred superannuation supplier
- Wellbeing program including free employee assistance program
- Recognition program acknowledging significant contributions
- Salary packaging to maximise your take home pay
- Discounted Corporate Membership - Health Insurance - BUPA

ACH Group is a not-for-profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).

**How to Apply**:
Click 'Apply' now to apply

ACH Group celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis

**What it's like at ACH Group**: At ACH Group we believe that older people should feel valued, respected, connected in their communities and supported to live a good life.

We love what we do, aren't afraid to take action and responsibility, constantly put our hands up for challenges and celebrate the uniqueness of our community. Most importantly, we bring our best.

If you share our belief, join our team of 1900 employees and hundreds of volunteers and take delight in knowing that you're making a contribution to the lives of older people. You'll do so while enjoying a rewarding career pathway, ongoing training and a passionate, flexible workplace.

  • Customer Service Assistant

    1 week ago

    Hope Valley, Australia Eldercare Full time

    Eldercare is a leading not-for-profit aged care provider in South Australia with 1800 employees. Our workplace culture embraces teamwork, innovation and a dedication to our purpose of delivering peace of mind with our care._ **About the role** We are seeking an enthusiastic and customer-focused individual on a Permanent Part Time basis (0.8 FTE) to support...

  • Customer Service Representative

    2 weeks ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Concierge Operator** **Digital Service Representative** **Customer Service Representative** **Newcastle Contact Centre | Newcastle, Wallsend, Warners Bay, Toronto, Cessnock, Maitland, Raymond Terrace, Nelson Bay, Singleton and Muswellbrook Service Centres** - **Customer Concierge Operator -**SNSW Clerk Grade 2- starting annual salary $60,680 -...

  • Assistant Customer Support Officer

    2 weeks ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    The State Insurance Regulatory Authority (SIRA) is looking for an Assistant Customer Support Officer to join our team! **The Opportunity** - Ongoing clerk grade 5/6 opportunity - Salary Range $99,938 - $110,271 + super, commensurate with experience - Excellent career development and learning opportunities - Play a key role in empowering people who have been...

  • Assistant Advisor, Information Services

    2 weeks ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Assistant Advisor, Information Services - NSW Fair Trading** **Grade**:Clerk Grade 5/6 **Salary range**:$97,027 - $107,059 + superannuation and leave loading **Duration**:Temporary employment opportunity - up to 18 months** **Location**:Gosford/Negotiable, some travel to Parramatta and Sydney occasionally when required. **Closing Date: Monday 20th January...

  • Customer Service Advisor

    2 days ago

    Hunter Valley, Australia NSW Department of Customer Service Full time

    **Customer Service Advisor - Technical** **Long Service Corporation, NSW Fair Trading** **Grade**:Clerk Grade 7/8 **Location**:Gosford **Duration**: Ongoing **Salary**:$106,025 - $117,363 + Superannuation **Closing Date**:Wednesday 11th September 2024 [at 9:59am] - Be part of the launch of our new Community Services Long Service scheme - Be part of a...

  • Hospitality Services Assistants

    2 weeks ago

    Hope Valley, Australia LHI Retirement Services Full time

    Friendly and supportive team in a not-for-profit organisation at Hope Valley - Salary packaging arrangements available - Busy and dynamic work environment * About us...* LHI Retirement Services is one of South Australia's leading Christian Aged Care providers. We are innovative and team based as we work together to ensure that our Residents are central to...

  • Hotel Services Assistant

    2 weeks ago

    Hope Valley, Australia LHI Retirement Services Full time

    Friendly and supportive team in a not-for-profit organisation - Salary packaging arrangements available - Busy and dynamic work environment **About us...** LHI Retirement Services is one of South Australia's leading Christian Aged Care providers. We are innovative and team based as we work together to ensure that our Residents are central to all we do and...

  • Customer Service Assistant

    2 weeks ago

    Fortitude Valley, Australia Creative Square Full time

    Job Title: Customer Service Assistant Company: Creative Square Location: 22 Barry Parade, Fortitude Valley, QLD 4006 (40 hours per week) **Salary**: AU$42,760.00 - AU$68,105.76 per year About Us: Creative Square is a leading hub for artistic innovation, offering a variety of services to inspire and support creative individuals. Based in the vibrant...

  • Customer Concierge Operator/digital Service

    1 week ago

    Hunter Valley, Australia Service NSW Full time

    **Customer Concierge Operator (CCO) | Digital Service Representative **(DSR) **Talent Pool - Newcastle and Maitland Area** - ** **Customer Concierge Operator - **SNSW Clerk Grade 2 (starting annual salary $58,346, plus employer's contribution to superannuation and annual leave loading) - **Digital Service Representative - **SNSW Clerk Grade 2/3 (starting...

  • Catering Assistant

    2 weeks ago

    Hope Valley, Australia ACH Group Full time

    ACH Group has casual shifts available for dedicated Catering Assistants, at ACH Group Residential Care Home, Highercombe located at Hope Valley **What you'll do**: Reporting to the Hotel Service Coordinator, you will work autonomously to prepare and distribute delicious meals for the Residential Care Home. - Meal preparation, regeneration and distribution -...