Superintendent Technology Remote Operations Centre

**About BHP**

At BHP we support our people to grow, learn, develop their skills and reach their potential. With a global portfolio of operations, we offer a diverse and inclusive environment with extraordinary career opportunities. Our strategy is to focus on creating a safe work environment where our employees feel strongly connected to our values and objectives, and where the capability of our people is key to our success.

Come and be a part of this success.

**About the Role**:
Perth City Square is home to BHP’s Technology Remote Operations Centre (TROC). TROC operates 24 hours a day, 7 days a week supporting a wide range of safety and production critical Operational Technology (OT) to prevent or minimise impacts to our Minerals Australia assets caused by failure in critical technology services.

The TROC team purpose is to quickly predict, prevent and respond to Operational Technology Events and consists of over 100 team members. This role sits within the TROC team and supports Major Incident, Problem and Change Management.

**About the Role**

We are actively seeking the talents of an innovative and engaging individual to join our Technology Remote Operations Centre (TROC) team as Superintendent TROC.

Reporting to the Manager OT Operations TROC, this role presents a terrific opportunity to lead a team of people leaders and knowledge leaders.

The fun parts of this role include:

- Lead a diverse team of high performing people and knowledge leaders.
- Drive delivery of initiatives to move the dial.
- Lead the Major Incident Management process and engage stakeholders during major events / incidents / changes.
- Lead safety performance by adherence to policies, procedures and training requirements.
- Lead cultural performance by coaching an embedded culture of trust, inclusion and respect.
- Lead operational performance by setting and clearly communicating operational priorities, targets and expectations.
- Lead optimised resourcing by ensuring the required capacity and capabilities are in place to achieve maximum possible effectiveness and efficiency of the shift crew.

**About You**:
You will be a trailblazer who enjoys delivering improvement initiatives through complex problem solving. As a fantastic communicator you will be able to get the best out of a team and able to engage with a range of multidisciplinary stakeholders.

We are looking for those with the following:

- Ability to support and grow a culture of diversity within the team.
- Team oriented.
- Results focused.
- Genuine passion for mentoring and coaching others to achieve results.
- Customer centricity focused.
- Excellent Leadership skill.
- Strong experience in a technology role.
- Understanding of mining business operations and processes.
- Understanding of IT and operational technology (OT).
- Organisational Change Management with excellent verbal and written communication skills.
- ITIL Knowledge.
- Strong analytical problem-solving skills and understanding root causes.

**About Our Process**:
At BHP, we are committed to employing individuals who align with the BHP Charter Values and meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate applicants suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

**Supporting a Diverse Workforce**

The size and magnitude of our business not only provides significant opportunity for professional development, but also attractive salary packages with performance-based bonuses and a unique BHP employee share program.