Customer Relationship Officer
1 week ago
**Description**: **Be a key player in encouraging customer service excellence** If you’re someone who takes pride in improving the lives of others and enjoys making a positive difference, we’d love to meet you **About Right at Home: " Our Mission is to improve the quality of life for those we serve".** Right at Home is a leading provider of in-home care services, dedicated to improving the quality of life for our clients and their families. We take pride in our people-centred approach, fostering a culture of care not only for our clients but also for our employees. We are currently seeking a **Customer Relationship Officer** to focus on developing and enhancing client experiences. You will make a Meaningful Impact and be a key point of contact for clients, handling each interaction with empathy, consistency, and professionalism. Your care and attention will directly shape each client’s experience and well-being. You will be part of a Supportive Team Culture, and we encourage our team to take ownership of their role with integrity, always aiming to support each other and our clients. **Qualifications**: - Previous experience in customer service, preferably in the healthcare or aged care sector. - Strong interpersonal and communication skills. - Ability to handle sensitive situations with empathy and professionalism. - Strong problem-solving skills and attention to detail. - A passion for helping others and enhancing the lives of clients. Key Responsibilities: - Client Interaction: Serve as the primary point of contact for clients and their families, providing information about services, answering questions, and addressing concerns. - Customer Service: Deliver outstanding customer service to enhance client satisfaction and build lasting relationships. - Issue Resolution: Identify and resolve client issues or complaints effectively and efficiently, escalating matters as necessary. - Communication: Maintain regular communication with clients to assess their needs and ensure their care plans are being met. - Documentation: Accurately record client interactions, updates, and feedback. - Collaboration: Work closely with care staff and management to ensure seamless service delivery and a holistic approach to client care. - Community Engagement: Participate in community outreach initiatives to promote Right at Home’s services and increase awareness of in-home care options. **Preferred Skills**: What We Offer: - Competitive salary. - Ongoing training and professional development opportunities. - A supportive and collaborative work environment. - The opportunity to make a meaningful difference in the lives of clients and their families. Application Process: Right at Home is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Relationship Officer
1 week ago
Como, Australia Right at Home Full time**Description**: Right at Home provide exceptional in-home care and support for a range of clients in the **Perth South-Eastern Suburbs** **"Our Mission is to improve the quality of life for those we serve".** We are seeking a Relationship Officer who will be the bridge between Right at Home and the community, identifying gaps in services, gaining referrals,...
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Client Relationship Officer
2 days ago
Como, Australia Right at Home Full time**Description**: **Be a key player in encouraging customer service excellence** If you’re someone who takes pride in improving the lives of others and enjoys making a positive difference, we’d love to meet you! **About Right at Home: " Our Mission is to improve the quality of life for those we serve".** Right at Home is a leading provider of in-home care...
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Office Admin
1 week ago
Como, Australia Right at Home Full time**Description**: **Join Our Compassionate Team at Right at Home Perth!** **_ About Us:_** Right at Home is a global leader in home care, with a network of over 600 offices worldwide. **Our mission is to improve the life of those we serve** for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their...
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Office Admin/ Toodyay
2 days ago
Como, Australia Right at Home Full time**Description**: **_About Us:_** Right at Home is a global leader in home care, with a network of over 600 offices worldwide. “**Our mission is to improve the life of those we serve**”** for our clients by providing a comprehensive range of care services that empower them to stay comfortably in their homes. From companion care to palliative care, we...
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Recruitment Officer
1 week ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth South Eastern Suburbs & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own...
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Recruitment Officer
1 week ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth South Eastern Suburbs & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own...
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Office Admin
2 days ago
Como, Australia Right at Home Full time**Description**: Right at Home provide exceptional in home care and support for a range of clients in the **Perth South Eastern Suburbs** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own families. Our roles are...
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Client Service Officer
2 days ago
Como, Australia Right at Home Full time**Description**: Are you passionate about making a real difference in people’s lives? At **Right at Home**, we are committed to providing exceptional in-home care and support services to seniors and adults with disabilities. We are currently looking for a **Client Service Officer** to join our dedicated and growing team. As a **Client Service Officer**,...
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Human Resource Officer
2 days ago
Como, Australia Right at Home Full time**Description**: Right at Home provides exceptional in home care and support for a range of clients in **Perth Como and Outer South east of Perth & in Kalgoorlie Wheatbelt.** We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give...
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Scheduling Officer
4 days ago
Como, Australia Right at Home Full time**Description**: Right at Home provide exceptional in home care and support for a range of clients in the **Perth Como and Outer South east of Perth**. We seek client-focused employees with outstanding passion for the care industry. Our care professionals are expected to provide clients with the same care and respect they would give their own families. Our...
