Cash Services Supervisor Secondment Opportunity

2 weeks ago

Sydney, Australia The Star Entertainment Group Full time

**Internal Opportunity**

**About us**

**About the role**

Cashier Services currently has a full time secondment opportunity for a Supervisor to join their dynamic team. As a Cash Services Supervisor, a genuine interest in others is important, as you will be supporting the development of your team members whilst meeting the needs of our guests in a fast paced environment. Ideally you will have experience in the casino industry and an understanding of our business.

Responsibilities will include:

- Exchanging cash and cash equivalents with currency or chips
- Exchanging gaming chips for cash
- Receive cash, cash equivalents, patron cheques, counter cheques and gaming chips from patrons in exchange for chip purchase vouchers, deposit slips or the redemption of patron cheques
- Receiving cash and documentation from Casino Cashiers, count rooms, non-gaming floats and other operating areas within the facility
- Establishing and processing cheque-cashing facilities and assisting with the Patron Accounts department
- Verify daily bank deposits
- Verifying the Main Bank inventory of cash
- Ensuring compliance in relation to the International Rebate Business
- Foster a positive, solution-oriented work environment, motivating and engaging team members to continuously deliver the best possible service to our guests.
- Ensure all AML requirements are actioned and managed as per requirements.

**About you**
- Previous supervisory experience within a Cash Services environment
- Knowledge of cage, count, patron account and AML/CTF procedures is beneficial
- Face to face guest service experience with a genuine interest in meeting guest needs
- Demonstrated exposure to working in a fast paced environment, reflecting excellent time management skills
- Availability to work on a permanent full-time basis, operating in a 24/7 shift work environment.
- Strong numerical skills with a keen eye for detail

**About our culture**

The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and is recognised with a Silver Award 2021 by the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.

If you are passionate about driving exceptional customer service, enjoy motivating a team, and have previous banking experience we look forward to hearing from you Simply click on the link below and upload a copy of your current resume.

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