Practice Group Manager

**Job description**

DXC Claims Management has been specialising in workers’ compensation claims management for over 16 years, and we have an impressive track record of excellence in service delivery and innovation. We aim to return people to work and health as quickly and effectively as possible.

By providing the right services at the right time, DXC gives employers the confidence they comply with legal and regulatory requirements and injured workers the confidence they are being well cared for.

DXC Claims Management is part of the DXC Technology group of companies, the world’s leading independent, end-to-end, next-generation IT services company. DXC employs 155,000 staff globally, of which over 5,000 are insurance practitioners. We work with our customers to build a culture of performance and integrity.to facilitate and support medical management and return to work activities.

**Responsibilities and duties**
- Provide thought leadership and technical insight in order to innovate and enhance solutions to support strategic goal achievement
- Own the roadmap for the technological development of new and existing processes and service offerings
- Advocate customer focussed solutions to business problems
- Develop strategies designed to optimise existing processes
- Lead and facilitate innovation and continuous improvement workshops, including presentation of analysis, findings and proposed solutions
- Provide technical findings to the business in non-technical terms
- Conduct research, modelling, forecasting, measuring and reporting to support business decisions required for proposed solutions

**Required skills, experience and qualifications**
- A polished senior leader with over 5 years’ experience, comfortable working across all levels of organisations across a range of industry sectors
- A well-developed understanding of digital transformation and innovation
- Advanced strategic and critical thinking abilities
- Ability to identify, build and deliver both tactical and strategic change initiatives
- An advanced understanding of workers compensation insurance policy and claims service delivery and associated risk management implications will be viewed favorably

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer**

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.