Surgical Access Officer- Pent Pathway

Role Details
Assist in the coordination of access to external services for the identified patient cohort in collaboration with the Surgical Access Team
Undertake administrative functions as required by the Surgical Access Support Officers
Ensure all appropriate clinical documentation has been provided in accordance with operational requirements to facilitate the efficient processing of patient record information and associated correspondence.
Work autonomously or with limited supervision, utilising discretion in the absence of decision makers by establishing work priorities, achieving work targets, contributing to team goals, and working collaboratively and effectively with the Surgical Access Team.
Use organisational computer systems to record all demographic and mandatory information in relation to patient registration, referral and appointment management, billing functions and record management.
Provide assistance to other staff within the team to ensure priority tasks are completed and deadlines met and action any reasonable request from management when required.
Adhere to relevant Queensland Health policies, standards, and relevant legislative requirements, providing feedback on recommendations for improvements to Line Manager.
Comply with HHS wide policies and procedures available and the policies and work practice guidelines specific to the position.
Contribute to process improvement activity and quality improvement activity conducted by the Surgical Access Support Coordinator and Operations Manager, Division of Surgery.
Ensure all clinical questions are referred to the appropriate clinical area/clinician or supervisor.
Actively participate in a working environment supporting quality human resources management practices including employment equity, anti-discrimination, occupational health and safety, and ethical behaviour.
Model a positive culture within the Division of Surgery and Peri-operative Services which encourages and recognises high performance, builds leadership capabilities, and supports staff to maximise their health and wellbeing.
About Children's Health Queensland Hospital and Health Service (CHQ HHS)
Children's Health Queensland is a recognised leader in paediatric healthcare, teaching and research, delivering a full range of clinical services and training, tertiary and quaternary care and health promotion programs to children and young people from across Queensland and northern New South Wales.
Our interprofessional workforce of more than 5,000 people deliver responsive, integrated and internationally recognised person-centred care through a network of services and facilities, including the Queensland Children's Hospital, Jacaranda Place, Ellen Barron Family Centre, our Child and Youth Community Health Service, our Child and Youth Mental Health Service, and other statewide services and programs including specialist outreach and telehealth services.
Inclusion and diversity
To encourage inclusive practices in recruitment, we are committed to increasing our Aboriginal and Torres Strait Islander Health Workforce and building inclusive cultures that respect and promote human rights and Workforce Diversity and Inclusion. CHQ is an equal opportunity employer.
Some of the great benefits of working at CHQ HSS
If you're looking for a rewarding career, and you're excited to contribute to the development of Australia's best paediatric health service, come and join the team at CHQ and enjoy a range of benefits including:
Opportunities for professional growth and development
Competitive renumeration
Annual pay increases
12.75% employer superannuation contribution
17.5% annual leave loading
Salary packaging
Employee wellness and assistance program
Work/life balance, variety, and flexibility
You can find out more about why it's so great to work at CHQ HHS here.This work is licensed under a Creative Commons Attribution 3.0 Australia License.