Executive Housekeeper

3 days ago

Sydney, Australia silk Full time

**Join Silk Hospitality - Lead Excellence in Queensland**
**Silk is expanding in Queensland, and we are seeking passionate Executive Housekeepers to join our leadership team.

With relocation assistance available, this is your chance to lead the housekeeping team at a luxury hotel in Queensland, driving excellence, and maintaining the impeccable standards our guests expect.

**Why Join Silk Hospitality?**
- Lead excellence at premium properties in some of the most beloved coastal and city destinations.
- Competitive salary.
- Work alongside iconic hotel brands and industry leaders.
- Supportive and inclusive company culture where your contribution matters.
- Be part of a fast-growing national business.
- Employee benefits - enjoy discounts on retail, healthcare & more.

**What We're Looking For**:

- Proven success as an Executive Housekeeper in a 4 or 5-star hotel.
- In-depth knowledge of housekeeping operations, procedures, and standards.
- High attention to detail and a passion for cleanliness and presentation.
- Self-motivated with a proactive and solution-oriented attitude.
- A team-focused, positive attitude with a commitment to excellence.

**Key Responsibilities include but are not limited to;**
- Oversee daily operations of the housekeeping department to ensure cleanliness and presentation standards are consistently met.
- Lead, train, and motivate team members to deliver outstanding service.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas.
- Manage departmental budgets, supply inventory, and cost control.
- Uphold strict health, hygiene, and safety protocols.
- Collaborate with other departments (e.g., Front Office, Maintenance) to ensure seamless guest service.
- Respond to guest requests, feedback, and complaints professionally and promptly.
- Maintain and enhance standard operating procedures.
- Monitor and report on housekeeping performance, occupancy needs, and staffing levels.

**We have multiple locations across Queensland, including Brisbane and the Gold Coast.

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