Cluster Reservations Agent
2 weeks ago
**Job Number** 24146970
**Job Category** Reservations
**Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
The Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as a Cluster Reservations Agent to feel empowered by career growth opportunities in a people-first environment.
Position Summary:
- Rise with us and handle all incoming calls into the hotel and redirect to each department as appropriate
- Analyse and update all guest requests that are tailored to their requirements
- Responsible for handling all hotel outlet reservations or guest orders
- Assist and coordinate guest bookings, engaging with them and exceeding their expectations
- Build and strengthen relationships with existing and new guests, creating intimate and distinctive experiences to enable future bookings
- Liase with other departments to deliver service excellence with each customer experience
- Complete reservation administration tasks and offer general support to the team
About You:
- Strong communication skills written and verbal
- Relevant experience in a similar role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusivenes
-
Cluster Reservations Agent
1 week ago
Melbourne, Australia Marriott International Full timeReporting to the Cluster Reservations Manager, we are looking for an experienced and dynamic Reservations Agent to join the on-property Groups Reservations Team. **The Full Time Cluster Reservations Agent** is a cluster role supporting two hotels;** Melbourne Marriott Hotel Docklands and AC by Marriott Hotel Southbank.** **Responsibilities include**: -...
-
Cluster Reservations Agent
1 week ago
Melbourne, Australia Marriott International Full timeThe Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you’re given a choice to not just get up and go to work, but to rise. Join us as a Cluster Reservations Agent to...
-
Cluster Group Reservations Agent
1 week ago
Melbourne, Victoria, Australia Careers at Marriott Full time $75,000 - $105,000 per yearReporting to the Cluster Reservations Manager, we are looking for an experienced and dynamic Group Reservations Agent to join the on-property Groups Reservations Team. The Group Reservations Agent is a cluster role supporting two hotels; Melbourne Marriott Hotel Docklands and AC by Marriott Hotel Southbank. Responsibilities include: Handling and...
-
Cluster Reservations Agent
1 week ago
Melbourne, Australia Marriott International, Inc Full time**Additional Information** **Job Number**25138011 **Job Category**Reservations **Location**The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia, 3000 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management The Westin is committed to empowering guests to enhance their well-being when they need it most - while...
-
Cluster Reservations Agent
4 days ago
Melbourne, Victoria, Australia Buscojobs Full timeThe Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities, and each other. Discover a place where you're given a choice to not just get up and go to work, but to rise. Join us as a Cluster Reservations Agent to...
-
Cluster Reservations Agent
7 days ago
Melbourne, Victoria, Australia Careers at Marriott Full time $60,000 - $80,000 per yearThe Westin is committed to empowering guests to enhance their well-being when they need it most - while travelling. As The Westin associates, we rise to make each day better for our guests, our communities and each other. Discover a place where you're given a choice to not just get up and go to work, but to rise. Join us as a Cluster Reservations Agent to...
-
Cluster Reservations Manager
2 weeks ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 23026327 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** As Cluster Reservations Manager, you will be responsible for soliciting and managing reservations...
-
Cluster Reservations Agent
6 days ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 22170364 **Job Category** Reservations **Location** Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management The Westin Melbourne is looking for a **Reservations Agent **to join the team on a **Part-Time**...
-
Cluster Reservations Agent
3 days ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 22187964 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Come and join the team at The Westin Melbourne!** At Westin, we are committed to empowering the well-being of...
-
Reservations Agent
1 day ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 23072569 **Job Category** Reservations **Location** AC Hotel Melbourne Southbank, 201 Normanby Road Southbank, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Reporting directly to the Cluster Reservations Manager, we are looking for an experienced and...
