Enforcement Services Officer

Division: Courts Tribunals and Service Delivery
- Location: Parramatta, NSW, AU, 2150
- Req ID: 74462

**Enforcement Services Officers, Clerk Grade 1/2**

**Sheriff’s Office**
- **Location** - **Sydney West Trial Court in Parramatta**:

- **Ongoing Full time (35 HPW)**:

- **Clerk Grade 1/2, base salary ($73,522 - $79,931), plus employer’s contribution to superannuation and annual leave loading**

**Your role**

The Enforcement Services Officer handles various administrative tasks at the Enforcement Operations Centre (EOC). These tasks include data entry, data validation, writing letters, supporting debt recovery, customer service, distributing funds, and helping with enforcement case management. The role involves working with different internal and external clients to support these services.

**What you’ll do**

You will also.
- Communicate effectively with stakeholders to ensure smooth EOC operations and resolve issues.
- Understand and manage the legal enforcement of court and tribunal orders.
- Perform routine financial tasks.
- Adapt to different legal jurisdictions' administrative requirements.
- Provide clerical and administrative support to Sheriff's Officers and the Civil Enforcement Command.
- Use computer systems for accurate data entry and task management.
- Deliver excellent client service.
- Provide accurate, timely and consistent information and assistance to clients, the Court and the NSW Sheriff’s Office.

**What we’re looking for**
- **Effective Communication**: Liaising with various stakeholders to ensure smooth operations and resolve issues.
- **Legal Enforcement**: Willing to learn and understand the management processes of the enforcement of court and tribunal orders.
- **Administrative Support**: Providing clerical and administrative assistance to Sheriff's Officers and the Civil Enforcement Command.

Download the role description.

**What We Offer**

We offer a variety of benefits, including:

- A challenging and rewarding career
- Flexible, autonomous work environment
- Competitive pay and conditions
- Training and development opportunities to build and maintain capabilities
- Health & Wellbeing and Employee Assistance Programs.

Want more information? Visit our website to see more information on Working for us.

**We do work that really matters**

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

**Are you ready to join us?**

Click apply, attach an up-to-date resume (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 2 targeted questions below with a brief outline on how you meet the requirements of the role:

- Give an example of a customer service situation you handled well. Why do you think you achieved a positive outcome and what actions did you take to achieve this. 300 words

**Applications close**Wednesday, 28 May 2025 at 11:59pm AEST

**Got a question?**

Visit Recruitment adjustments on the DCJ website to learn more.

**Inclusion and Diversity lies at the heart of how we recruit**

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.

**Other Information**

A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

For more information visit Your recruitment journey on the DCJ website.

The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.