People Operations Business Partner

**About Amber**

Amber is a new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 30 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid. It’s a cheaper way to buy power, a smarter way to sell power, and the fastest way for Australia to reach 100% renewable energy.

We are growing rapidly and have thousands of customers who love what we are doing and a great product that will play a significant role in driving Australia towards a renewable future. We are backed by Australia’s leading VCs (including Square Peg Capital and Main Sequence Ventures), impact-focused investors and individuals, and most recently by Commonwealth Bank and NRMA.

We’re now at a critical moment in taking the business to real scale as we disrupt a huge market for the better. You’d be a part of a rapidly growing team of over 100, with expertise across energy, technology, marketing, and operations. We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world.

**If this kind of work gets you excited, we'd love to hear from you** Even if you don’t meet 100% of the requirements listed below, we still encourage you to apply. We're open to all backgrounds and encourage people from underrepresented groups to apply. We never discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.

**About the role**

As a People Operations Business Partner, you’ll play a key role in supporting Amber’s growth by partnering with managers and developing and executing projects that eliminate high friction, amplify community and set our people up for success.

At Amber we believe that enabling a culture where everyone at Amber is set up to do the best work of their lives and feels connected and supported is one of the most important things we can do to ensure Amber’s long-term success. We see managers as the key drivers of our people processes and strategy and work closely with them to reduce friction across the organisation.

If you enjoy building things from scratch and you’re excited to create a seamless, remarkable employee experience in a fast-growing start up then we’d love to hear from you.

**People Operations Business Partner responsibilities**:

- Guide and coach managers across people-related areas such as performance management, employee engagement and change management
- Use manager and employee feedback to improve the effectiveness of Amber’s core people processes and identify new initiatives that reduce friction and help the organisation scale
- Understand common issues in a start-up and proactively resolve them through better use of processes and technology
- Leverage data and analytics to provide insights and inform our overall approach
- Proactively develop and maintain relationships with key stakeholders within the business
- Assist hiring managers with recruitment activities and advise on sound recruitment and selection practices
- Manage employee information and remuneration updates
- Respond to employee queries promptly and ensure our people processes are well documented, efficient and foster a positive employee experience
- Ensure compliance with related statutory requirements, as well as developing and implementing workplace policies and procedures

**At Amber, we want to hire self-starters who are eager to learn, and are comfortable working in a changing environment. Some of the key traits we are looking for in this role**:

- You’re a people person - you love working and speaking with people
- You’re empathetic - you care and want to understand employee problems
- You’re an excellent communicator - you know the right words and tone to use, whether you’re explaining a concept over the phone or handling a customer complaint
- You’re a problem-solver - you embrace challenges, think on your feet and work strategically to find solutionYou are analytical - you love measuring success and you’re detail-oriented
- You’re persistent - you will be working in a fast paced and changing environment and work well in difficult situations

**Key requirements**:

- 3-5 years of experience in People Operations / HR Generalist or Advisor roles
- Has multiple years of HRBP experience in a high-growth tech company, specifically supporting technical leaders as their primary stakeholder
- Solid understanding of employment, discrimination and equal opportunity laws, relationship between policies, employment contracts, awards and agreements
- Proven ability to work cross-functionally, building and maintaining trust with internal stakeholders
- Previous experience managing employee-facing initiatives end-to-end, writing documentation and/or providing training will be regarded h