Organisation & Method's Analyst

3 days ago

Mascot, Australia dnata Full time

dnata is one of the world's largest air services providers offering ground handling, cargo, travel and flight catering services across five continents.

We are seeking a highly analytical and detail-oriented **Organisation & Methods Analyst** to join our Projects team.

This role requires strong communication skills, as the Analyst will collaborate with various stakeholders to understand business challenges and implement effective solutions.

**PRIMARY DUTIES AND RESPONSIBILITIES**
- Undertake comprehensive work studies by analysing existing and proposed methods and procedures including administrative and clerical processes.
- Review and analyse organisations’ workflow charts, reports, manuals and job descriptions to identify areas for improvement.
- Prepare and recommend proposals to revise methods and procedures, alter workflows, redefine job functions and resolve organisational problems.
- Engage with clients to discuss business and organisational challenges and collaborate to devise effective solutions.
- Conduct thorough analysis and evaluation of existing systems and structures within the organisation.
- Interact with staff at all levels to understand current systems and observe operational procedures.
- Assist in the implementation of approved recommendations by issuing revised instructions, procedure manuals and other relevant documentation.
- Review operating procedures regularly and advise on any deviations from established standards or procedures.
- Chair regular project meetings with all departments to ensure implementation and change reviews are completed thoroughly.
- Measure department KPIs and success to ensure new methods are being adhered to.
- Regular travel is required.

**ESSENTIAL CRITERIA**
- Bachelor's degree in Aviation Management.
- Minimum of 2 years of experience in Aviation industry with strong understanding of Ground Handling Operations.
- Previous experience in Change Management within the Aviation industry
- Proven experience in organisational analysis, process improvement and project management.
- Strong analytical skills with the ability to evaluate complex systems and processes.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite and other relevant software.
- Ability to work independently and collaboratively in a fast-paced environment.
- Detail-oriented with a focus on accuracy and efficiency.
- Previous experience in change management is desirable.
- Willingness to travel as required.

This is a Full-Time Permanent position with a salary range between $70,000 and $80,000 annually base plus super (depending on experience).

We thank all applicants for their interest but only those selected for an interview will be contacted.

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