Business Analyst

Organisation/Entity: Transport For NSW

Job category: Projects

Job location:
Sydney, NSW, AU, 2020

Job reference number: 101470

Employment type: Fixed Term Full-Time

Salary range: $ $

You're agile, keen and open to meaningful work and opportunities that come your way.

You'll have the opportunity to use your expertise in communication, problem-solving, empathy and conflict resolution to help thousands of people every day.

In this role, you'll:

Engage with stakeholders at varying levels of seniority to inform and prioritise business and customer outcomes for the regulatory schemes.

Bring structure and clarity to evolving business requirements in a complex regulatory transformation project

Lead the gathering, analysis and documenting of business requirements, user stories etc to ensure that the team can deliver on outcomes.

Document business analysis artefacts, including operational procedures.

This important role forms part of the Regstar26 program that is creating a foundation to position Transport for NSW as the Regulator of the future. RegStar 26 brings together our focus on transforming priority regulatory schemes, Mobility Parking Scheme, Bus Operator Accreditation Scheme, Bus Driver Authority, Driving Instructor Licencing Scheme, Dealer Vehicle Registration Scheme and the Authorised Inspection Scheme.

The roles are responsible for working within the program to contribute to the design of the future state regulatory ecosystem, capabilities and processes.

The roles will represent Transport's strategic and operational interests within the program and will provide specialist business analysis to influence transformative outcomes. This will be done by engaging with relevant stakeholders including regulatory experts and IT delivery teams to understand their requirements, and priorities in design and delivery of the future regulatory system.

The roles play a pivotal role in interpreting and translating business needs into actionable insights, helping shape high-quality outcomes across multiple workstreams.

This is a fixed term opportunity until 30 September 2026.

We have an immediate requirement to fill roles and will be looking to develop a talent pool.

For more information on this position and business unit, view the role description and information pack.

About you

You are energised by delivering in a complex, agile and multi-disciplined project environment.

You have experience supporting delivery of large-scale projects in a regulatory environment.

You can build and maintain strong working relationships with key internal and external stakeholders through effective communication, that fosters collaboration and leverages expertise.

You are solution oriented and provide lateral and innovative thinking to resolve issues

You have experience using agile tools, e.g., JIRA.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers.

We offer a wide range of employee benefits, like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team's home base location with remote days.

What are you waiting for…? Connect with us. Apply now

Applications close: 11:59 pm Sunday 24th August 2025.

For more information about this role, please contact SALLY..NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal people or Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

Need some help with your application? Take a look at our application tips video series.

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