Administration Officer

**Alfred Health**

Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- **Permanent position**:

- ** Part Time - 16 hours per fortnight**:

- ** Grade 1 Administrator**:

- ** Alfred location**:

- ** Great staff benefits**

The Neuroscience department is a diagnostic department performing a range of neurophysiology studies on both outpatients and inpatients for nerve, muscle and brain activity disorders. We have a team consisting of administration, scientists and Neurologists covering the full spectrum of Neurology specialities.

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The Administration officer for the Neurosciences Department reports to the Administration Supervisor of Alfred Brain. The administration officer will effectively and efficiently perform a range of administrative, reception and clerical tasks to support and assist the day to day function of the clinics and health service. The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external, including government, reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

**QUALIFICATIONS/EXPERIENCE REQUIRED**
**Essential**
- At least 2 years’ experience, or equivalent in a public facing role, preferably Medical reception.
- Confidence in dealing with face-to-face patient interactions and phone enquires.
- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)

**Highly Desirable**
- Previous administration experience in a health setting Desirable
- Understanding and experience supporting MBS clinics in a similar setting
- Understanding of confidentiality and privacy legislation Knowledge of Cerner Programs
- Typing accuracy and speed of at least 40wpm
- Understanding of medical terminology Understanding and experience of Medicare billing processes
- Demonstrated ability to plan work flow, prioritise and delegate in order to meet deadlines

**Staff Benefits**
- Generous salary packaging and novated leasing are available through Maxxia
- Onsite child care services, a payroll deductible expense
- Onsite staff gym, a payroll deductible expense
- Modern onsite library facilities, exclusive to Alfred Health staff
- Access to health and wellbeing incentives
- Discounted health insurance

**For all enquiries regarding this role, please contact Lauren Melitsis - Administration Supervisor - Alfred Brain**

**Previous applicants are welcome to apply.**

**Applications close at 11 pm Tuesday, 15 October 2024 AEDT.**

Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.

In accordance with the Health Minister's Covid-19 Mandatory Vaccination Order, all Alfred Health employees are required to be fully vaccinated (3 doses) for COVID-19 or hold an acceptable medical exemption. Furthermore, in accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.

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