Customer Service Support Administrator
5 days ago
**About Us**:
WREN OIL is a dynamic and innovative company specialising in recycling and distribution of high-quality lubricants and fuel oil. We are prominent oil recycling facility renowned for its excellence in engineering innovation and technical proficiency.
**Who are we looking for?**
**Key Responsibilities**:
- **Paperwork Management**: Process and manage paperwork, including dockets and tracking documents, and maintain up-to-date spreadsheets.
- **Stakeholder Communication**: Ensure accurate and timely communication with key stakeholders—drivers, internal department supervisors, and contractors.
- **Administrative Support**: Provide ongoing administrative duties and functional support for operational departments and management to ensure smooth day-to-day operations.
**About You**:
You thrive in a fast-paced environment and excel at managing multiple tasks simultaneously. You’re a problem solver, always looking for ways to improve processes and make things run more smoothly
To succeed in this role, you will need:
- **Excellent communication skills** (both written and verbal), with the ability to interact with customers, drivers, and internal teams professionally and effectively.
- **A customer-centric mindset**, with a genuine passion for delivering exceptional service and maintaining positive relationships.
- **Time management and prioritisation** skills, with the ability to meet deadlines while handling multiple tasks.
- **Adaptability** to shifting priorities and the flexibility to contribute to various departments as needed.
- **Previous experience** - 2 years in a customer service or administrative role is desirable, ideally in a fast-paced or logistics-related field.
If you’re someone who enjoys a dynamic work environment and is committed to delivering outstanding service, we’d love to hear from you
**What We Offer**:
If you have the experience and a strong work ethic, this is an excellent opportunity to be part of a high-performance team in a growing company. In return, we offer:
- **Competitive Remuneration Package**: We value your skills and experience, offering a salary that reflects your contribution.
- **Weekly Pay Cycles**: Enjoy the convenience of weekly pay, ensuring consistent financial stability.
- **Supportive Work Environment**: Work alongside a team that fosters collaboration and mutual support, helping you thrive in your role.
- **Long-Term Job Security**: Join a stable and secure family-owned business where your role is integral to the ongoing success and growth of the company.
- **Employee Discounts**: Access exclusive employee benefits, including discounts at major retailers and stores across Australia, helping you save on a range of products and services.
**How To Apply**:
Pay: $65,000.00 - $67,000.00 per year
**Benefits**:
- Employee discount
- Professional development assistance
**Experience**:
- Administration: 2 years (preferred)
- Customer service: 2 years (preferred)
Licence/Certification:
- Full Driver Licence (preferred)
Work Authorisation:
- Australia (required)
**Location**:
- Bunbury WA 6230 (preferred)
Work Location: In person
Application Deadline: 22/08/2025
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