Receptionist/front Desk Coordinator

2 weeks ago

Melbourne, Australia Immi Smart Pty Ltd Full time

**Position**: Receptionist

**Location**: Melbourne CBD

**Package**: Starting from $45k plus super & bonus

**Who we are?**

Immi Smart is a team of registered migration agents and consultants located in the beautiful CBD of Melbourne, Australia. We are dedicated to serving our clients effectively, and as a matter of principle, we stay apprised of all the latest changes and updates in Australian immigration law, knowing that our understanding of the immigration law can make all the difference from one case to another.

We believe every case is important, hence we do extensive research into every case that we practice, guaranteeing work that is free of costly, unacceptable mistakes. We help with:

- Document Checklist
- Eligibility Assessment
- Application Processing
- Assistance With Medicals
- Visa Interview Guidance
- Must be excellent with communication skills
- Proficient with English & South Asian languages
- Excellent with time-management and organisation at work
- Have can-do attitude
- Capable to handle pressure at work
- Proficient in MS office suite
- 1yr of experience is preferred but not mandatory
- At least Diploma/Bachelors level qualification
- Have an enthusiasm to give best of her interest
- Managing Front desk and day to day operations at work
- Client-centric approach in providing excellent customer service to existing and new clients
- Booking appointments for agents and consultants with clients
- Taking follow ups on enquiries
- Having Data entry of clients in system and maintaining records
- Scheduling and replying to client queries with best of her knowledge
- Co-ordinating other employees with new initiatives happening at work place

**Salary**: From $45,000.00 per year

Schedule:

- 8 hour shift

Supplemental pay types:

- Christmas bonus
- Performance bonus

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- MS Office: 1 year (preferred)
- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (preferred)

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