Event Customer Service

4 days ago

Sydney Olympic Park, Australia KameLo Australia Full time

**Overview**

**About the Role**:

- Provide welcoming, professional service to event attendees at our exhibit booth.
- Learn and confidently communicate KameLo product knowledge, including PPE trends and features.
- Demonstrate consultative sales techniques to drive new customer acquisition.
- Qualify leads, capture contact details, and book follow-up meetings for the sales team.
- Maintain booth presentation, merchandising standards, and stock organization.
- Assist with booth setup and pack-down; ensure a safe, tidy environment in line with WHS best practices.
- Collaborate with the Manager and team members to meet daily engagement and sales targets.
- Accurately record interactions, feedback, and sales outcomes using provided tools.

Note: This is a casual opportunity for the duration of the show. For high performers who show strong sales capability, great customer service, and are available longer-term, there is potential for ongoing opportunities after the event.

**About You**:

- Experience in retail, events, promotions, or customer-facing roles with a track record of great service.
- Confident communicator with a friendly, approachable manner and active listening skills.
- Genuine passion for creating a standout customer experience.
- Interest in PPE, safety, workwear, or adjacent industrial products (training provided).
- Sales-minded: comfortable initiating conversations, handling objections, and closing or securing next steps.
- Reliable, punctual, and professional; able to work on your feet in a busy booth environment.
- Team player with a collaborative attitude and customer focus.
- Honest and compliant, able to follow policies and procedures in a regulated environment.
- Problem-solver with initiative; able to prioritize tasks and stay organized under time pressure.

**Bonus/Useful Skills**:

- Lead capture and basic CRM data entry experience.
- Visual merchandising and booth presentation skills.
- WHS awareness and safe manual handling practices.
- Multilingual communication skills.
- Experience in B2B sales conversations or trade show environments.
- Basic content capture (photos/short videos) for social updates during events.
- Cash handling and POS familiarity (if required for on-stand sales).
- Ability to quickly learn technical product features and explain them simply.

**Availability**:

- Must be available in October between October 22-23, 2025, including:

- Pre-event briefing/training session.
- Event days (full-day shifts).
- Setup and pack-down as required.

**About KameLo**
KameLo has a proud heritage in designing and crafting leather protective workwear gloves. We leverage innovative, mínimal-processing techniques to preserve the natural integrity of premium materials, delivering long-lasting comfort and protection—even in the toughest conditions. Our range now spans broader PPE and workwear, developed alongside major global PPE brands. KameLo - More than just Protection. We’re a dynamic, growing brand with opportunities to develop your career.

**How to Apply**:

- Highlight any sales results or event experience, and whether you’re open to ongoing casual or part-time work after the show.

**Job Types**: Part-time, Casual

Pay: $24.95 - $43.06 per hour

Expected hours: 12 - 16 per week

Work Location: Hybrid remote in Sydney Olympic Park NSW 2127

Expected Start Date: 22/10/2025

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