Customer Service

2 weeks ago

Alexandria, Australia Polyaire Air Conditioning Products Full time

Polyaire has been a trusted name in the air conditioning industry for over 40 years. We are committed to delivering innovative, energy-efficient products and exceptional service to our customers. With a nationwide presence, Polyaire has established itself as a market leader and a go-to destination for quality air conditioning solutions.

Due to an internal relocation, a fantastic opportunity exists for an experienced Customer Service and Administration Support person to join our fantastic team at our Alexandrina Branch. This is a full-time permanent position, that would suit someone who thrives in a fast-paced environment and understands the importance of providing excellent customer service.

**Your day to day would include**:

- Processing of administrative documentation.
- Attending to enquiries by telephone, visitors and deliveries.
- Process domestic courier requests.
- Assist with trade counter data entry as directed.
- Ensures compliance with all Polyaire policies and procedures.
- Assistance in stores as required.
- Due to the nature of the role, some lifting may be required.
- Ad hoc tasks as requested.

To make you “shine in your role” you will possess:

- Face to face selling experience with an entrepreneurial spirit
- A strong work ethic, professional, and a self-starter
- Strong communication skills both verbal and written
- Be highly organised, great at multi-tasking and strong attention to detail
- Have basic numerical skills with good attention to detail and accuracy
- Previous experience in a retail, hardware, trade type environment will be highly regarded, but not essential

If you have a welcoming approach, show high initiative and can provide our customers with an all-round great experience; then this is the role for you, and we would love to hear from you.

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