IT Service Delivery Analyst

3 days ago

Perth, Australia Ashurst LLP Full time

**The Opportunity**:
We have a great opportunity for an experienced IT Service Delivery Analyst to join our team in Perth office. In this role you will provide onsite IT support including the management of software and hardware incidents and service requests to all staff within the Perth office as well as some remote support for other offices in Australia.
- At least 3 years experience providing IT support, analysing and troubleshooting IT incidents
- Excellent communication skills and strong customer service focus
- Strong attention to detail and highly effective organisational & planning skills
- Ability to perform well in a busy high pressure environment
- Work in accordance to ITIL processes and procedures
- Intermediate to advanced skills in Microsoft Office & Outlook 2016, Microsoft Windows 10 Professional worstation and Microsoft Active Directory
- Knowledge of Autonomy Interwoven (WorkSite/FileSite) or similar and knowledge of Blackberry UEM or similar MDM solution
- Knowledge of video conferencing systems as well as InterAction or similar CRM software
- Knowledge of Bighand or similar digital dictation software and remote working solutions, eg. VDI, VPN, mobile technology

**What makes Ashurst a great place to work?**

We offer you all the things you should expect from an international law firm, some of which include:

- competitive remuneration with the flexibility to reward high performance;
- flexible working;
- complimentary gym memberships;
- corporate health plans;
- a global professional development offering for all employees; and
- an industry-leading programme that celebrates diversity and inclusion.

We are committed to delivering positive impacts to our communities through our Social Impact programme, with a strong emphasis on working with First Nations people through our pro bono practice.

We aim to recruit, retain and promote the best people from the widest possible talent pools. We are committed to offering a safe and welcoming environment for all employees to ensure they are supported to work at their best.

Beyond this, what sets Ashurst apart from others is our global strength, our drive to innovate and collaborate, and our commitment to excellence. It is these values that make Ashurst a unique place to work.

LI-Onsite

  • System Analyst

    1 week ago

    Perth, Australia UNIT IT SOLUTIONS Full time

    UNIT IT SOLUTIONS PTY LTD is looking for System Analyst who will work closely with architects, technical development leads, solution design leads, UX design leads, product owners and vendor partners to establish business and technical requirements and drive them through successful and on-time delivery of functionality/optimizations. **Tasks and duties** -...

  • IT Services Analyst

    23 hours ago

    Perth, Australia VGW Full time

    **IT Services Analyst** **VGW is a fast-growing technology company and creator of market-leading online social games. With offices across Australia, USA, Canada, Malta and the Philippines we are on a mission to be the biggest gaming company in the world!** **Due to major growth we are expanding our IT Services team in Perth and are currently looking for an...

  • Business Intelligence Analyst

    6 days ago

    Perth, Western Australia Sense-IT Full time $90,000 - $120,000 per year

    A leading mining organisation is seeking a Business Intelligence Analyst with strong Splunk expertise to join their team on a 12-month contract. This role is focused on delivering meaningful insights to business functions by monitoring, analysing, and reporting on data through Splunk.About the RoleMonitor and respond to Splunk alerts, logs, and data...

  • Business Analyst

    1 week ago

    Perth, Western Australia Kinetic IT Full time $90,000 - $120,000 per year

    Job no: WWREQ0031590Employment type: Full TimeLocation: PerthCategories: Business/Systems AnalysisAbout The Role:This role offers an exciting opportunity for a Business Analyst to join Kinetic IT, working collaboratively with an enterprise customer.The BA will be tasked to translate functional specifications into insights to guide development and execution...

  • Analyst, Operations and Delivery

    1 week ago

    Perth, Australia Australian Government Full time

    Ongoing & Non-ongoing for an initial period of up to 12 months, Flexible working arrangements will be considered - Perth, WA is preferred (however Adelaide, SA; Melbourne, VIC; Hobart, TAS and Broome, WA may be considered) - Location: Perth, WA is preferred (however Adelaide, SA; Melbourne, VIC; Hobart, TAS and Broome, WA may be considered) - Application...

  • ▷ Urgent: Delivery Driver Jobs Perth

    4 weeks ago

    Perth, Australia Ontime Delivery Solutions Full time

    **Delivery Driver Jobs Perth****What are Delivery Driver Jobs**Basically, Perth **delivery driver jobs** involve getting goods from point A to point B, typically within the local area. When you team up with Ontime Delivery Solutions, we link you with businesses that need your services consistently. This means you get reliable **driver** work and a steady...

  • Ict Service Delivery Officer

    24 hours ago

    Perth, Australia Hope Community Service Full time

    Full time, 76 hours per fortnight located in Perth. - Salary rate: $43.08 p/hr + super + salary packaging benefits (find out more here on what this means) - Working Monday to Friday. - Discounts with a major health insurance provider. - We offer employees and their family members access to a confidential, and professional counselling service. **Other...

  • IT Services Analyst

    1 week ago

    Perth, Australia VGW Full time

    **IT Services Analyst** **VGW is an interactive entertainment company, harnessing technology and creativity to deliver world-class,** free-to-play online social games.** **We have an exciting opportunity to join our**IT Services**team in**Perth**and are currently looking for an**IT Services Analyst**to join the team.** As an IT Services Analyst at VGW,...

  • IT & Desktop Operations Support Analyst - Level 1

    1 week ago

    Perth, Australia Latitude IT Full time

    IT & Technical Support focused on Microsoft EUC technologies - Support Level 1 tickets along with Level 2 escalations and support - Work for a well-known and reputable and established Australian brand We currently have a new opportunity available for an experienced **IT & Desktop Operations Support Analyst** to based in Perth, Western Australia to join a...

  • Service Delivery Manager Ii

    3 days ago

    Perth, Australia Stefanini, Inc Full time

    **Responsibilities**: - Transforms client direction into a strategy to create and deliver services and solutions based on established global internal corporate strategies as well as capable to execute a customized services plan. - Contributes significantly to the customer through experiences, thoughts and findings. - Responsible for the establishment,...