Service Support Officer

2 days ago

Ashfield, Australia Vision Australia Full time

**Permanent, part-time opportunity (working 3 days per week)**:

- **Based at our Ashfield location with occasional work at our Caringbah office**:

- **Base Salary = $67,263 (pro rata) + Superannuation + **Salary Packaging** **up to $15.9k**

**About Us**
Join an organisation committed to making a positive difference in the lives of others.
As a Vision Australia employee, you are part of a team committed to supporting people who are blind or have low vision to live the life they choose and striving for their inclusion in all areas of society.
We listen to our more than 35,000 clients, building our services around their needs and aspirations. Similarly, we trust our workforce to use their best judgement to achieve positive, measurable outcomes.
As a trusted pillar of the community, Vision Australia has been supporting people who are blind or have low vision for more than 150 years.
**About the Opportunity**
As our Service Support Officer, you will provide effective and timely administrative support in accordance with established policies, procedures and processes. In this role you will also:

- Provide a welcoming reception function for the site;
- Utilising a person-centred and strengths based approach, engage with people who are blind or living with low vision and their families to provide a positive initial experience in the office, also understanding and engaging in the unique approach to Employability;
- Maintain a broad and strong understanding of the range of services and supports that Vision Australia provides to ensure accurate information is provided to clients, their families and community

View the Position Description for this role
**About You**
As part of the Client Services team, you should have relevant administrative support experience. In addition, experience working in high level administration and customer service roles is encouraged. You will also have:

- Proven ability to identify areas for continuous improvement and implement administrative systems and processes to achieve efficiency;
**Benefits of Working at Vision Australia**
- Flexible working hours available to suit your needs
- Annual salary review to ensure your pay is in-line with the market rates
- Easy-to-access location
- Professional development opportunities and micro-learning sessions available for all staff

**Contact**
If you have any questions about the role please contact the hiring manager, Michelle Percuoco.
**To apply**
For more information about working at Vision Australia, please visit our Careers page.

**Job Types**: Part-time, Permanent

**Salary**: $67,263.00 per year

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