Overnight Guest Services Agent

2 days ago

Sydney, Australia Capella Hotel Group Full time

Sydney, NSW, AUS_
- _Full Time_

**About Capella Hotels and Resorts.**

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected, to create the perfect stay for each guest. Our destinations are designed by world-renowned architects. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

Capella Sydney is the culmination of a stunning transformation of the heritage listed Department of Education sandstone building, into a luxury hotel that will welcome guests and patrons alike into the impressive building for the first time in history. Delivering a guest experience unlike any other paired with lavish amenities, magnificent architecture and refined interiors, Capella Sydney is becoming the ultimate destination hotel for both local and international guests alike, establishing it as one of the finest hotels in the world.

**Positions open**:
The Overnight Guest Service Agent is the first point of welcome for all arrival guests and the last point of farewell upon departure. This positions assist arrival and departure guests with the smooth transfer of luggage, packages and the safe and efficient movement of vehicles in line with established processes. They keep a watchful eye and liaise with the overnight ensuring the hotel continues to run smoothly while safety and security is upheld.

**Talent Profile**
- Full Drivers license
- Amenable to work overnight shift
- Customer service experience
- Ability to work unsupervised
- Basic computer skills
- Good spoken English
- Valid working rights in Australia

**Working with Capella Sydney**
- Be part of a dynamic and supportive work environment
- Work in beautifully crafted spaces and amenities in a Heritage building.
- Online training courses for personal and career development
- Full uniform provided and laundered.
- Complimentary shift meals.
- Hotel and Group Discounts.
- Ability to grow and develop within and opportunities with the group.

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